Senior Business Intelligence Analyst

at  Delta Dental of Washington

Are you interested in the application of Artificial Intelligence in healthcare? We are seeking a Senior Business Intelligence Analyst who help our customers understand the value, efficacy, and improvement opportunities to support Javalin, our AI-powered utilization management tool. You will structure and model data, build interfaces (e.g. reports, dashboards), and support decision making to improve the quality and efficiency of claim reimbursement processes for dental practices.
At TriForza, we use technology to drive digital transformation and advance customer experiences across the oral health industry to promote access to affordable and quality care for everyone – with no one left behind. We succeed because of a shared commitment to a set of values that guide everything we do – for our customers, for our communities, and for each other. We are Accountable. We lean in with Courage. We stay Curious. We are Inclusive. We act with Integrity.
We offer a highly competitive medical, dental and vision plans as well offering a generous 401k match and all employees start accruing vacation and sick time from their very first day. We empower employee development through our tuition reimbursement plan, professional development plans, and employee-led communities.
The pay range for this position In Western Washington varies between $95,160.00 – $135,000.00, and for Eastern Washington varies between $76,830.00 - $109,000.00. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza intends to offer the selected candidate a base pay within this range, dependent on job-related, non-discriminatory factors such as experience. Base pay will also be adjusted based on the candidate’s geographic location.

Essential Responsibilities include the following: The list of responsibilities listed is not intended to be comprehensive. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza reserve the right to change the responsibilities at any time with or without notice.

• Collaborate directly with Javalin customers to understand their unique data processes and policies.
• Analyze and recommend modifications to data and claims flow to optimize the use of Javalin, providing detailed insights into the return on investment and enhanced operational efficiencies.
• Uses various reporting and analytic tools (SSMS, Snowflake, Smartsheet, Tableau, SSRS) to perform statistical analysis and visualization of data to build actionable insights and support decision-making that guide strategic decisions.
• Uses SSRS, SSMS, Snowflake, and SQL languages to build and optimize data query scripts and stored procedures for development of databases
• Query, scrub, prepare, and analyze data to discern patterns, trends, and potential opportunities.
• Develops meaningful dashboards, presentations, and models to into strategic insights that inform company policies and initiatives.
• Mentor junior analysts and promote a culture of data-driven decision making.
• Implement and oversee data governance practices to ensure data integrity and accuracy.
• Develop policies for data use and ensure compliance with data privacy and protection regulations.
• Work closely with senior management to prioritize business and information needs.
• Find opportunities for process improvements within analytic tools and systems, advocating for and implementing solutions that improve efficiency and accuracy in data handling and analysis.
• Develop context and insights to share with the product team to validate and drive future activities and product advancements
• Identify and integrate new data sources (both structured and unstructured) to develop recommendations for product enhancements
• Prototype and structure data sets for performant data sharing

Experience, skills, and education do you need to have to succeed in the position: The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform the essential functions of the position.

• 7+ years of experience of applying SQL, Snowflake, and R to data modeling and integration, preferably healthcare data
• Experience capturing requirements across multiple applications and business functions
• Proven ability to manage multiple priorities efficiently and effectively fostering productive collaboration with cross-functional teams.
• 7+ years’ experience in developing robust analytic solutions from design/prototype through implementation
• Proficiency in visual analysis using applications like Tableau, Excel, R/Python or other similar applications
• Ability to develop and modify queries to extract large amounts of data for standard and ad-hoc data requests.
• Ability to lead an organization through change by leveraging data and analytics.
• Experience presenting data insights using plain language to emphasize key points or recommendations.

Washington Dental Service and its affiliates, including Delta Dental of Washington, Arcora Foundation, and TriForza is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c

Essential Responsibilities include the following: The list of responsibilities listed is not intended to be comprehensive. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza reserve the right to change the responsibilities at any time with or without notice.

• Collaborate directly with Javalin customers to understand their unique data processes and policies.
• Analyze and recommend modifications to data and claims flow to optimize the use of Javalin, providing detailed insights into the return on investment and enhanced operational efficiencies.
• Uses various reporting and analytic tools (SSMS, Snowflake, Smartsheet, Tableau, SSRS) to perform statistical analysis and visualization of data to build actionable insights and support decision-making that guide strategic decisions.
• Uses SSRS, SSMS, Snowflake, and SQL languages to build and optimize data query scripts and stored procedures for development of databases
• Query, scrub, prepare, and analyze data to discern patterns, trends, and potential opportunities.
• Develops meaningful dashboards, presentations, and models to into strategic insights that inform company policies and initiatives.
• Mentor junior analysts and promote a culture of data-driven decision making.
• Implement and oversee data governance practices to ensure data integrity and accuracy.
• Develop policies for data use and ensure compliance with data privacy and protection regulations.
• Work closely with senior management to prioritize business and information needs.
• Find opportunities for process improvements within analytic tools and systems, advocating for and implementing solutions that improve efficiency and accuracy in data handling and analysis.
• Develop context and insights to share with the product team to validate and drive future activities and product advancements
• Identify and integrate new data sources (both structured and unstructured) to develop recommendations for product enhancements
• Prototype and structure data sets for performant data sharin

Experience, skills, and education do you need to have to succeed in the position: The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform the essential functions of the position.

• 7+ years of experience of applying SQL, Snowflake, and R to data modeling and integration, preferably healthcare data
• Experience capturing requirements across multiple applications and business functions
• Proven ability to manage multiple priorities efficiently and effectively fostering productive collaboration with cross-functional teams.
• 7+ years’ experience in developing robust analytic solutions from design/prototype through implementation
• Proficiency in visual analysis using applications like Tableau, Excel, R/Python or other similar applications
• Ability to develop and modify queries to extract large amounts of data for standard and ad-hoc data requests.
• Ability to lead an organization through change by leveraging data and analytics.
• Experience presenting data insights using plain language to emphasize key points or recommendations