Senior Business Manager

at  Vodafone

WHO WE ARE

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Be a part of Vodafone UK Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life.
We are looking for a dynamic and confident Senior Business Manager to support our Commercial Operations Director. This is a unique opportunity to be at the heart of key leadership and decision-making processes, gaining deep insights into both strategic and operational aspects of our business.

WHO YOU ARE

• You have a good balance between strategic thinking and pragmatic business planning, with the ability to distill complex problems and determine core strategic deliverables.
• You possess commercial understanding and acumen of business KPIs, with experience in producing business cases that focus on customer experience and commercial drivers.
• You have highly developed influencing skills, leadership capability, and the ability to achieve results through others.
• You excel in written, verbal, and presentation skills.
• You thrive in a fast-paced environment, ensuring day-to-day decisions are made in the context of strategic direction and ambition.
  Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

• Collaborate with the Commercial Operations Leadership Team to develop a 3-year strategy, including KPIs, governance, and communication.
• Lead the creation of content for key meetings, including PowerPoint presentations, briefing notes, and action management for various high-profile events.
• Act as the single point of contact for key cross-functional programs within Commercial Operations, such as consumer risk, audits, and employee recognition.
• Drive the Commercial Operations engagement strategy, including bi-monthly all-hands meetings, strategy events, and quarterly performance updates.