Senior Business Operations Analyst, Ear Nose and Throat

at  Medtronic

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

REQUIRED KNOWLEDGE AND EXPERIENCE:

• Bachelor’s degree in economics, business administration, supply chain management or equivalent
• English at a highly professional level
• At least 5-6 years of working experience in sales, marketing and supply chain or customer care, as well as capital equipment
• Experience with supply chain and customer service processes
• Experience in marketing & sales support function
• Experience with data analysis
  We value previous experience in an international company/environment, ideally in the medical device industry. We welcome experience in data mining, analysis, and reporting.

PHYSICAL JOB REQUIREMENTS

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

• Lead the Business Operations for the ENT OU in Western Europe and ensure communication with Sales Leaders
• Be the point of contact and coordinator between Supply Chain Management (SCM), the commercial LT team, countries sales leaders and the US Operations team. These stakeholders are the Western Europe commercial organization, Supply Chain, Demand Planning, Customer Care, Marketing, Service & Repairs team, and collaborates where needed with other support function such as finance, regulatory, legal and pricing
• Lead forecasting capital units and planning supply processes (monthly bottom-up capital demand forecasting)
• Follow up and report out of demand planning adjustments through Integrated Business Planning and Sales &Operations Execution process
• Coordinate with the FIT team the inventory optimization and monitor inventory metrics (inventory level, obsolete products etc.) – connect with the FIT team for target and strategic imperatives
• Engage sales force for Understanding By Design management (reallocation if need it)
• Monitor and measure regional fix assets targets - establish approval and tracking mechanism for fix assetsReview open order books and available stock, prioritize customers and allocate products in stock accordingly and coordinate with local commercial team on the resolutions of blocked orders