Senior Business Operations Associate

at  Maze

ABOUT MAZE

Maze is a Series B-funded startup building the future of product research for modern teams. We’re backed by some of the world’s best funds and are a fully remote team working across 35+ countries.

INCLUSIVITY AND PAY

At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we’d still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture.
Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package.
We typically target the low - mid point of the salary range to allow room for growth within the role. Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations.

ABOUT THE ROLE

We are looking to build out our Business Strategy & Operations (BizOps) team. The mission of the BizOps team is to help Maze grow faster and run better. To achieve this, we use deep analytical work, operational excellence, and cross-functional collaboration to help the leadership team make the right decisions.
In this role, you will gain a significant amount of exposure to the Senior Leadership team, working with them to build their strategy and processes. As one of the first members for the BizOps team, you will be instrumental in shaping the future of the function and the overall business.

RESPONSIBILITIES:

• Help Maze’s senior leadership make strategic decisions and execute quickly:
• Identify new areas for growth and optimization across Maze
• Lead the highest-priority cross-functional initiatives for the company such as pricing & packaging, informing our product roadmap, new product launch, and other strategic product/GTM investments
• Serve as the connective tissue of a cross-functional team (including Sales, Product, Marketing, Revenue Operations, Finance, and other internal groups, etc.), working to share knowledge and drive people towards a common goal
• Diagnose the Health of the Business: Define the metrics that matter. Keep a pulse on business performance and analyze key business drivers. Build remediation plans when metrics are trending below plan.
• Maintain and optimize the Operational Cadence of the business: Includes weekly reporting, eTeam program management, Annual planning, Board meetings, OKRs, QBRs, and company-wide comms.
• Incubate new product lines, working with stakeholders (internal, partners) and customers to bring them value and build out a scalable process to grow.