Senior Business Operations Manager

at  Intuit

OVERVIEW

Intuit is a mission-driven, global financial platform company that helps our customers put more money in their pockets, eliminate work and drudgery, and ensure every financial decision is made with confidence.
People who work for themselves fuel our economy. In the U.S., small businesses employ 60% of the workforce and create 80% of new jobs. Oftentimes the odds are stacked against them with 50% failing in the first 5 years. Intuit’s GBSG (Global Business Solutions Group) is devoted to creating a portfolio of solutions to meet small businesses’ needs and dramatically improve their success rate.
Although traditionally known for accounting and bookkeeping, QuickBooks is rapidly expanding services through which SMBs run their business. Trillions of dollars of invoices and bills run through QuickBooks, and Intuit pays out $115B+ to workers every year, making Intuit the largest SMB payroll provider. In the past few years alone QuickBooks has launched multiple game changing FinTech offerings and is uniquely positioned to lead the industry. From the launch of QuickBooks Capital in 2017 to the launch of the QuickBooks Cash bank account in 2020, the pace of FinTech innovation at Intuit has never been greater.
We are seeking a Program Manager with expertise in vendor management to oversee multiple third-party vendors providing front-line agent support for our lending business. This role will be responsible for ensuring vendor performance aligns with SLAs, optimizing operational oversight, forecasting agent capacity, and driving program excellence. The ideal candidate has a strong background in vendor management, program development, and operational execution, with a track record of success in lending or fintech environments.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:
Mountain View, CA $132,500 - $179,000
San Diego, CA $116,500-$157,500This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits).Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Please refer the Job description for details