Senior Business Process and Application Analyst

at  Kansas City University

Job Type:
Staff
Job Description:
The Senior Business Process and Application Analyst serves as a business analyst that monitors operational and technological information, and modifies existing processes to meet changing requirements. This role is responsible for playing a key part in managing and implementing core operational systems, which includes providing guidance, strategy, analysis and governance.

Essential Responsibilities:

• Act as a liaison between business units and technical solution, in resolving systems support and operational problems related to data, reporting and business processes
• Monitor business processes, establish and maintain a record of operational procedures manuals, and analyze monthly reports to measure risk and maintain governance
• Develop and modify reports, metrics and dashboards for management and business partners, in addition to providing analytical insight to stakeholders
• Participate in recurring meetings with project teams to discuss progress and issues to be resolved
• Ensure that all systems and proposals meet, or exceed, regulatory compliance, University policies and standards
• Provide support, including researching and resolving problems, unexpected results or process flaws; perform scheduled activities; recommend solutions or alternate methods to meet requirements
• Provide subject matter expertise on key business process decisions, business requirements and functional specifications, developing testing strategies, conducting acceptance testing and implementing solutions
• Evaluates functionalities of Workday that may not be activated today and recommend solutions that meet business need while fitting into overall operating strategies
• Be up to date with functionality enhancements delivered through Workday updates and provide ongoing recommendations/system solutions to keep Workday business processes simple and efficient. Research, recommend, and communicate system related releases, upgrades and enhancements

Qualifications/SIS Focus:

• Bachelor’s degree in a Business Administration, Information Systems, Computer Science, or similar area of study. Master’s degree a preferred
• At least two years of experience supporting or configuring Workday Student. Experience implementing Workday Student a plus
• Strong understanding of at least any of the following areas: Financial Aid, Student Accounts, Student Recruiting, Student Admissions, Student Records, or other student business processes, disciplines, or operations
• High level of professionalism and confidentiality in dealing with data, business information and initiatives
• Demonstrated history of significant customer deliverables, building rapport, strong leadership, and influencing decisions working in a consultative role with the business and cross-functional teams
• Experience with system or module implementation and testing
• Requires high attention to detail and excellent analytic skills with a demonstrated understanding of the concepts and issues unique to the management of data
• Ability to prioritize and work on multiple projects at a time with a sense of urgency without sacrificing quality
• High level of proficiency with Microsoft Office applications (Excel, PowerPoint and Word)

Equal Opportunity Employer
KCU is committed to promoting an equal employment opportunity workplace. Equal opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without discrimination on the basis of race, color, religion, sex, age, national origin, genetic information (GINA), physical or mental disability, pregnancy, sexual orientation, gender identity, marital status, familial status, ancestry, military and/or veteran status, and/or any other status protected by applicable Federal, state or local law.
Annual Security Report
KCU is committed to providing a safe campus for students, faculty, and staff. Our
annual campus security report
lists campus crimes and statistics for the campus and public areas around campus for the last three years, in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.
Thank you for your interest in a career at KCU

• Act as a liaison between business units and technical solution, in resolving systems support and operational problems related to data, reporting and business processes
• Monitor business processes, establish and maintain a record of operational procedures manuals, and analyze monthly reports to measure risk and maintain governance
• Develop and modify reports, metrics and dashboards for management and business partners, in addition to providing analytical insight to stakeholders
• Participate in recurring meetings with project teams to discuss progress and issues to be resolved
• Ensure that all systems and proposals meet, or exceed, regulatory compliance, University policies and standards
• Provide support, including researching and resolving problems, unexpected results or process flaws; perform scheduled activities; recommend solutions or alternate methods to meet requirements
• Provide subject matter expertise on key business process decisions, business requirements and functional specifications, developing testing strategies, conducting acceptance testing and implementing solutions
• Evaluates functionalities of Workday that may not be activated today and recommend solutions that meet business need while fitting into overall operating strategies
• Be up to date with functionality enhancements delivered through Workday updates and provide ongoing recommendations/system solutions to keep Workday business processes simple and efficient. Research, recommend, and communicate system related releases, upgrades and enhancement