Senior Business System Analyst

at  EasyJet

KEY SKILLS REQUIRED

• Technical knowledge and experience from working as a Programmer, or database admin type roles.
• Practical experience in Business Analysis.
• Ability to manage multiple projects at once.
• Manage a team of BSA’s within a project environment.
• Be comfortable taking on the larger and more complex projects
• A strong track record in delivering quality analysis outputs that help to ensure delivery of projects to cost, time and quality.
• Experience of both waterfall and agile approaches to requirements analysis and documentation
• Excellent relationship management skills with significant experience of dealing with internal, external, and third-party suppliers.
• Excellent communicator, skilled in workshop facilitation, with the ability to challenge conventional thinking and understand the root causes of problems.
• Ability to broker/facilitate pragmatic solutions amongst stakeholders with competing business needs.

JOB PURPOSE

Being a key liaison between the business and IT, provide Tech Managers SME Analysis services allowing them to enhance the customer proposition. The BSA will gain understanding of business needs and priorities, assessing the impact of changes, capturing, analysing and document requirements and supporting the communication and delivery of requirements with relevant stakeholders.
The role helps define the next iteration of innovation by working with the technical teams to investigate technological advances which easyJet will use, ensuring consistency and improvement in IT systems use throughout the business.

WHAT YOU’LL BE DOING

· Develop strong working relationships with all relevant stakeholders and ensure that business needs are thoroughly understood.

• Conduct structured analysis to elicit, model and define the capability gap using known techniques (context, business process, and/or use case modelling)
• Elicit, analyse, prioritise, and define all requirement types using appropriate techniques.
• Ensure technical delivery teams understand the business need and requirements, including their priority.
• Ensure service design and transition understand the levels of service required for the solution.
• Train and mentor, the less experienced BSA members of the team
• Be a role model and champion the teams’ ways of working both internal and external to the BSA team.
• Be part of a quick response capability in the team, for system process analysis.
• Provide analysis leading to BAU/ Enhancements of existing systems.
• Underpinning incident support through root cause analysis.
• Work with the technical product owners to provide ad-hoc analysis.
• Supply SME knowledge and resources to enterprise projects.

Requirements of the Role