Senior Business Systems Analyst

at  BMO Financial Group

250 Yonge Street Toronto Ontario,M5B 2L7

Investigates and identifies strategies to optimize business operations and services, and inform business decisions. Defines business requirements to inform technology build and operations by sourcing and analyzing relevant data, reviewing and documenting business processes and collaborating with business stakeholders. Sources business and market data to evaluate the effect of projects on business results. Also assesses the efficiency and the performance of technology (software, hardware and the wider IT system) to deliver expected business results. Identifies and analyzes malfunctions, system workflow, and troubleshoots issues raised by business.

• Elicits requirements and analyzes feasibility to ensure solutions/initiatives achieve the expected business outcomes.
• Supports various project teams across the project lifecycle to ensure development is aligned with the business requirements.
• Develops informative, coherent, and usable project documents (project artifacts) for multiple stakeholders covering functional and non-functional business requirements.
• Applies depth of domain & functional expertise for the assigned portfolio to drive the expected business value.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Builds tests cases in order to validate business requirements and End-User Testing results.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Provides specialized consulting, analytical and technical support.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently and regularly handles non-routine situations.
• Broader work or accountabilities may be assigned as needed.

QUALIFICATIONS:

Foundational level of proficiency:

• Agile Delivery and Development.
• Data analysis
• Learning Agility.

Intermediate level of proficiency:

• Process improvement and optimization.
• Organization process optimization.
• Business architecture frameworks.
• Stakeholder Analysis and Management.
• Digital Fluency.
• Systems Thinking.
• Verbal & written communication skills.
• Collaboration & team skills.
• Analytical and problem solving skills.
• Data driven decision making
• Experience with Financial Industry with background on collection processes and eco-system.
• Experience with Financial transactions and reconciliations.

Advanced level of proficiency:

• Business requirements definition and analysis.
• Insights development and reporting.
• Experience with CACS9.x /CAS platform for collections and recovery processes.
• Proficient with SQL queries and Data Analytics working with various Data Marts and Data sources.
• Application functional design and functional Analysis.
• Deep knowledge and technical proficiency gained through extensive education and business experience.
• Typically between 4 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.

Please refer the Job description for details