Senior Carer Co-production and Engagement facilitator

at  Midlands Partnership University NHS Foundation Trust

Have you cared for a loved one who has accessed mental health services for an eating disorder?
Do you want to be part of the change to improve carer involvement and co-production in eating disorders care across the West Midlands?
We have an exciting opportunity for highly motivated and enthusiastic individual with lived experience of providing care and support to loved one accessing secondary care services for an eating disorder in a personal / unpaid capacity to join our team as a Senior Carer Co-Production and Engagement Facilitator.
As a Senior Carer Co-Production and Engagement Facilitator, you will be a valued member of supported West Mids. – the West Midlands Adult Eating Disorder Provider Collaborative. Employed by Midlands Partnership Foundation Trust but working across the West Midlands you will work part time hours (18.75 hours per week) with a mix of working from home, community facing and hospital site-based work.
You will collaborate closely with our Professional Lead for Lived Experience Practice, who will offer professional supervision, support, and guidance. As part of an organization that values a diverse workforce, you’ll find well-established learning and development opportunities.
In this role, you’ll share relevant personal experiences and utilize insights and skills from your own journey of being a carer to a loved one navigating their way through an eating disorder to support other carers to feel heard and to share their experiences on both a one-to-one and group basis. With the support and guidance of our Professional Lead for lived experience practice you will lead on building up a network of carers who would like to share their experiences to elicit change. You will also take responsibility for designated projects and for co-ordinating co-production opportunities, including supporting with training and the production of relevant resources.
It is anticipated this will be a dynamic role with lots of variation and will include tasks such as;
Developing opportunities to engage and co-produce with carers
Facilitating and co-facilitating workshops to support co-production.
Co-facilitating training sessions.
Attending in-person events to promote our lived experience network and available opportunities.
Creating communication and marketing materials.
Providing support and supervision to other members of the lived experience workforce.
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
Supporting your career development and progression
Excellent NHS Pension scheme
Generous maternity, paternity and adoption leave
Options for flexible working
Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
Extensive Health and Wellbeing support and resources
If you work in our community teams, we pay for your time travelling between patients
Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
Salary sacrifice bikes up to £2k
Free car parking at all trust sites
Free flu vaccinations every year
Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
The opportunity has arisen to join the SupportED West Mids. Provider Collaborative Team as a Senior Carer Co-production and Engagement Facilitator for Adult Eating Disorder Services.
The role of Senior Carer Co-production and Engagement Facilitator has been developed specifically for people who have personal lived experience of caring for and supporting a loved one through an eating disorder. We recognise the importance of being able to come alongside an individual and build trusting relationships through the mutual understanding that can be found in a shared, experiences and challenges.
Investing in additional explicit lived experience posts within SupportED West Mids. Provider Collaborative team gives us an opportunity to further develop co-production, engagement, participation and feedback opportunities aimed at dissolving power imbalances and making people who access services and their carers/loved one’s equal partners in the planning, delivery and monitoring of our services. We welcome diversity and value the unique skill set each member of our team brings.
The postholder for this role will be supervised and supported by the Professional Lead for Lived Experience Practice. They will join the Professional Lead for Lived Experience Practice at governance meetings amplifying the voices of those who access our services and offering the lived experience perspective in decision making about assuring quality, planning of services and investment decisions.
They will also take responsibility for designated projects and for co-ordinating co-production opportunities; facilitating sessions that bring together staff and people who access our services and their carers / loved ones to ensure we are constantly developing and improving our offer to meet the needs of our local populations.
Another key aspect of the role will be taking responsibility for supporting the development of our lived experience network, including the creation of communications, registering and supporting our lived experience reps to attend meetings, co-facilitating network meetings and assisting in the delivery of training.
Finally, the post holder will be on hand to support our peer engagement facilitators providing professional supervision and guidance as required.

1. Promote, encourage and support lived experience involvement and influence service delivery from recent experiences and support networks where wide lived experience /carer consultation is required around planning of services.
2. Attend the relative collaborative and in-patient steering groups to oversee projects where participation from people accessing services and people working in services are required to co-produce work to bring about changes and improvements to services.
3. Provide professional supervision, guidance and peer support to colleagues in explicit lived experience roles.
4. Responsible for actively promoting, co-ordinating, and facilitating high quality involvement opportunities and co-production at all levels across the provider collaborative. Lead on coproduction and co-facilitation of lived experience network meetings.
5. Responsible for the development of communications and resources to support the smooth running of the lived experience network.
6. Develop a diverse range of opportunities for individuals to be involved in the ongoing review and evaluation of services including group and 1:1 sessions, online, virtual and creative opportunities.
7. Support lived experience network members with the completion of claim forms for remuneration following involvement in work on co-production projects.
8. Participation in remuneration and payment process for lived experience network members, for example providing initial sign off for attendance or involvement with a piece of work, processing of forms, collecting and distributing vouchers to those who do not wish to be remunerated via BAC’s.
9. Responsible for participating in the setting of quality standards for the service working with relevant managers to make service improvements where required.
10. Co-develop and co-facilitate training opportunities for a wide range of audiences including but not limited to other carers, lived experience reps, healthcare professionals, and colleagues from other sectors.
11. Participate in delivery of training for people who access services and people who work in services around Involvement and co-production.
12. Build effective working relationships with members of the SupportED West Mids. Provider Collaborative team and beyond, for example with partner providers, our local communities and VCSE sector organisations to ensure regular meetings occur and issues raised are concluded with action plans where required.
13. Identify and monitor themes from feedback which may require service improvements and report findings within appropriate governance structures.
14. Participate in collating information and contributing to reports for SupportED West Mids. specific to the involvement and co-production agenda.
15. Provide information to relevant collaborative meetings and steering groups around projects in planning, implementation phase or where outcome has been achieved.
16. To share and use your lived experience in an appropriate way, to break down any barriers and challenge stigma which may exist, adding to the quality of recovery orientated care and treatment.
17. Ensure up to date information is recorded to keep databases up to date with accurate lists of people interested in involvement opportunities.
18. Facilitating recruitment drives and seeking new opportunities to identify and work with lived experience representatives.
19. Participate in the development of the provider collaborative lived experience network to ensure governance processes are actively implemented at team level.
20. To contribute to the development of the lived experience offer within SupportED West Mids. and the wider lived experience network within MPFT.
21. Actively engage in learning and personal development opportunities.
22. Represent and uphold the values of the Trust and be an appropriate role model, promoting equality and diversity for all those accessing services, their carers and loved ones, staff and other stakeholders.