Senior Case Manager Level 1

at  Allianz Australia

SENIOR CASE MANAGER - SELF INSURANCE BRISBANE OR GOLD COAST I QUEENSLAND

At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.
We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.
We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.
Let’s care for tomorrow, so we can create a better future together, for everyone.
We are looking for Senior Case Managers based at either Brisbane or the Gold Coast for an exciting new opportunity.

• Supporting customers step-by-step through our Case Management and Injury Management programs
• Ensuring all case management actions are completed on time and with quality of a positive customer experience in mind
• Developing trusted relationships with the customers that you support
• Your commitment to your development and further learning of what recovery support can be
• Providing ideas and innovations that support the team in being better
• Having an attitude that empathises with the needs of the injured worker and a desire to help them in their recovery
• Welcoming and helpful written and verbal customer communication