Senior Case Manager - Youth and Family

at  Lutheran Services

ABOUT THE ROLE:

This position is responsible for providing comprehensive case management and evidence-based interventions to young people and their families/carers within a therapeutic framework. This role involves assessing needs, developing individual support plans, coordinating services, and advocating for clients to promote their well-being and successful outcomes. The Senior Case Manager works collaboratively with multidisciplinary teams and external stakeholders to ensure holistic support for clients in a dynamic and challenging environment and provides specialist technical advice.

Responsibilities will include:

• Assess and review client needs, including the establishment of goals for the intervention period;
• Use your skills in counselling support, advocacy, complex case management, and mediation for young people and their families;
• Provide sustainable interventions for clients and their carers ensuring that all casework is underpinned by evidence-based practice;
• Assist in the development and facilitation of targeted individual and group programs for young people and their carers;
• Contribute to service planning including the development of work plans, evaluation of services provided and subsequent reporting;
• Participate in networks and forums to promote, enhance and develop links within the community;
• Work closely with key agents such as child safety, police, health and educational links.