Senior Cash Collector with Portuguese

at  Johnson Johnson

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

QUALIFICATIONS

We would love to hear from YOU, if you have:

• Strong and effective written and oral communication skills combined with customer service orientation
• At least 2 years of experience in a similar job in finance / accounting / customer service environment
• Independent worker, requiring only occasionally supervision
• Ability to solve difficult situations using own judgment and sense of initiative
• Eye for detail
• Strong analytical and communication skills
• Proficient in Portuguese (written and oral) & good level of English (written and oral)

This is what awaits YOU at J&J:

• An opportunity to be part of a global market leader.
• A dynamic and inspiring working environment.
• Many opportunities to work on challenging projects and assignments.
• An opportunity to participate in employee engagement activities on a voluntary basis based on individual preference
• Possibilities for further personal as well as professional development.
• Many employees benefits

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.
We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.
At Johnson & Johnson, we all belong

• Cash Collection for assigned region according to defined procedures, finance principles and respective legislation
• Making outbound calls and responding to inbound calls promptly according to processes
• Order release within scope of authority
• Respond to specific questions from local organizations, customer service, audit, finance reconciliation and invoice processing groups and clarify situations when necessary
• Identify doubtful debt and take corrective actions when necessary
• Identify growth trends and propose potential uplifts
• Proactively suggest ideas to automate processes and improve execution of tasks
• Meet dashboard metrics related to I2C
• Perform all accounts receivable procedures as required, in a timely manner
• Active involvement in identifying potential business improvements
• Update of work instructions
• Work with credit reports and monitoring from credit agencies
• Performing periodical credit limit reviews with limited amount of supervision
• Analyze I2C process issues and process change requests and make recommendations as part of the regional process governance
• Applying unidentified and unapplied cash receipts to the correct invoice(s) according to the defined procedures , finance principles and legislatio