Senior Claims Consultant

at  Intact

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.
Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Read on to see how you can shape the future, win as a team, and grow with us.

WHAT YOU’LL DO HERE:

• Oversee, and lead a team, in handling complex claims on surety bonds including assessing coverage, liability, quantum, and recovery of loss activities and complete bonded obligations.
• Maintain relationships and synergy with Surety Underwriting and provides client support on moderately complex claims related matters.
• Work closely with your Manager to develop and recommend strategies in the file handling and resolution of claims including Large Loss and major claims oversight.
• Provides coaching to file handlers working on a specific exposure related to a complex default.
• Follow industry trends and collaborates with the Management team to develop strategies to proactively manage those trends.
• Can effectively navigate and determine strategies relating to insolvencies and dealing with Trustee/Receivers as they arise.
• Demonstrates strong negotiating and problem-solving skills and following through to execution and resolution of a claim.
• Demonstrate strong organizational skills in the collection of documentation and setting out and documenting the rationale of claim strategy and settlements within established authorization levels.
• Manage internal and external resources such as legal counsel and consultants retained for claims handling assistance and apply expense mitigation for same.
• Assist management with driving changes as needed and help strategize initiatives for the department as they arise and provides input into setting Best Practices and templates for the claims handling practice.
• Maintain a collaborative and transparent communication with all stakeholders associated with the Surety line of business including internal and external stakeholders to ensure smooth relationships and delivering a second-to-none experience driven from our core values.

Working here means you’ll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique