SENIOR CLERK

at  Montefiore Medical Center

Greet patients at the front desk, performs arrival and patient check out procedures. Collects co-pays, posts charges and schedules follow up appointments. Provides the highest level of customer service to all visitors, patients and guests. Performs diversified and complex clerical duties. Priortizes assignments and organizes functions to insure effective clerical procedures.

Responsibilities include:

• Manages a high call volume
• Provides the highest level of customer service to all visitors, patients and guests
• Performs diversified and complex clerical duties
• Prioritizes assignments and organizes functions to ensure effective clerical procedures

Please note: In the event of an emergency, vacation and/or staffing shortage, this role will cover all orthopedic locations (Map 6, Wakefield, Tarrytown, White Plains etc.) as needed. This role also supports multiple providers and work later shifts as needed. Hours/Shift/Schedules are subject to change.

Education and skills required

• High School diploma or equivalent and completion of the business school course coupled with One (1) year of clerical experience
• Training in PC-based automated word processing systems and spreadsheet programs and PC or mainframe based base management programs
• Excellent computer skills with the ability to navigate the Internet and multiple medical systems simultaneously
• Requires knowledge of medical equally complex terminology
• Data Entry score of 80% or better
• Superb interpersonal and customer service skills required
• Bilingual preferred

Department: Orthopedic Surgery Bargaining Unit: 1199 Campus: YONKERS Employment Status: Regular Full-Time Address: 3 Executive Boulevard, Yonkers
Shift: Day Scheduled Hours: 8:30 AM-5 PM Req ID: 222028 Salary Range/Pay Rate: $26.84
For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.
To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.

• Manages a high call volume
• Provides the highest level of customer service to all visitors, patients and guests
• Performs diversified and complex clerical duties
• Prioritizes assignments and organizes functions to ensure effective clerical procedure