Senior Client Manager - Corporate Risks

at  Lockton Inc

Working at Lockton
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
About the Position
About Lockton Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day. At Lockton, we believe in the power of all people. You belong at Lockton. How We Will Support You At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it. Competitive Salary and Benefits Package Professional experience in a truly global company that is reshaping the industry Excellent growth opportunities Benefit from a collaborative approach with in-country specialists to assist you in driving growth Support, coaching and development to help you to be the best you can be Hybrid working model, offering you flexibility and a great working environment
Business unit
Dubai
Schedule
Full Time Permanent
Job type
Experienced Professional
Workplace
Hybrid
Your Responsibilities
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented, and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

Qualifications

• Minimum of 5 years’ experience within a similar role
• Proven experience working with large Corporate Clients, focusing on General Insurance
• Deep understanding of Insurance and general insurance risks
• Strong communicator, with proven experience working directly with clients, servicing them on a daily basis
• Ability to build and maintain good business relationships with clients, insurers, and associates
• Ability to manage time, prioritize and ensure that deadlines are met without compromising quality
• Ability to identify potential problems and solves in light of knowledge of client & marke

PURPOSE OF THE ROLE

The Senior Client Manager will have ownership of account management services for an allocated portfolio of clients. The role will aid in the overall service provision to clients ensuring that the business is retained and developed.

KEY RESPONSIBILITIES:

• Provision of the day to day servicing of a client’s insurance programme to support retention and development of the business.
• Placement of insurances for clients in accordance with Lockton strategy.
• Effective and timely management of all renewals to ensure completion by the due date.
• Obtain quotations both for new and renewal business.
• Preparation of market and client documentation.
• Check policy documentation for accuracy prior to issue to the client.
• Provision to the client of policy documentation in accordance with regulations and in line with Lockton procedures.
• Deal effectively (and to the satisfaction of the client and the market) with queries, including but not limited to changes in cover and risk.
• Prompt and accurate resolution of accounts queries.
• Identify the risk exposures and advise on insurance and risk management solutions in consultation with the Account Executive/Partner.
• Provision of management information as required.
• Manage and co-ordinate global insurance programmes and liaise with our producer network worldwide, if applicable.
• Co-ordinate with our RI brokers at Lockton Mena for the reinsurance driven placements locally.
• Manage and co-ordinate with Lockton Mena, Lockton Consultancy and the Bid Management Team for RFPs and Tenders requested locally.Work in collaboration with GI Team to meet the GI targets in terms of retention ratios and new business placements

Qualifications

• Minimum of 5 years’ experience within a similar role
• Proven experience working with large Corporate Clients, focusing on General Insurance
• Deep understanding of Insurance and general insurance risks
• Strong communicator, with proven experience working directly with clients, servicing them on a daily basis
• Ability to build and maintain good business relationships with clients, insurers, and associates
• Ability to manage time, prioritize and ensure that deadlines are met without compromising quality
• Ability to identify potential problems and solves in light of knowledge of client & market

Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
No Agencies Please
Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant’s resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees