Senior Client Partner

at  Link Group

ABOUT MUFG PENSION & MARKET SERVICES

MUFG Pension & Market Services is a global business connecting millions of people with their assets – safely, securely, and responsibly. We have over 6500 employees across 4 continents and continue to grow every day.
MUFG Retirement Solutions is the largest business under MUFG Pension and Market Services and we are the leading administrator for super funds in Australia. Many of our clients are household names. We are well positioned within a growing superannuation industry, combining our rich legacy with a fast-paced environment that enables rapid career growth.
We are a diverse team with employees from various cultural and linguistic backgrounds, and we make sure to celebrate the successes of our clients and our people.

EXPERIENCE & PERSONAL ATTRIBUTES

• Management experience in a client facing partnership role.
• Must have experience in superannuation \ financial services industry with at least 5 years in a management or leadership role.
• Skilled at business planning, diligent at measuring and communicating progress towards the plan, identifying roadblocks, and developing appropriate solutionsAbility to thrive in a fast-paced environmentProven track record of meeting/exceeding targets and objectives personally and as a leader
• Proven track record of navigating and succeeding in multifaceted partner ecosystem

THE ROLE

This is a 12-month fixed term role based in our office at 727 Collins Street, Melbourne. Reporting into the GM Client Partnerships, this role is responsible for managing a prestigious industry account and its supporting Client Partnerships team.
In addition to liaising across our internal leadership teams to support account activity, we are looking for someone with the gravitas to engage with the B-Suite, within our client, as a peer. This means having strong commercial acumen, the ability to have challenging conversations and successfully establish/re-stablish governance of the account.

KEY ACCOUNTABILITIES AND MAIN RESPONSIBILITIES

• Client facing senior partnership experience
• Ability to synthesise complex information and communicate back to the client and internal teams
• Manage client facing meetings at regular and irregular intervals, including QBR’s, weekly and fortnightly governance calls and reporting meetings, etc
• Interface with the CEO on account matters in the absence of the GM Client Partnerships
• Partner with cross functional groups to achieve client and business outcomes
• Hire, integrate, enable, develop, and retain partnerships talent while supporting their success and fostering a results-driven culture of collaboration, accountability and transparency