Senior Client Relations Manager - LATAM (m/f/d)

at  Appinio

ALLOW US TO INTRODUCE OURSELVES

Hello there! We’re Appinio, the fastest (and coolest) market research platform. On a mission to make the world a little more fact-based, we help companies understand how consumers think and make better data-driven decisions.
We started out in Hamburg back in 2014 but we’re now humbled to call the world our playground, with over 260 employees spread across 15 countries (we’re remote-first), 2600+ international clients, delivering research from +190 markets, globally.
Want to be a part of the Appinio movement?

LEARN MORE ABOUT US:

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WHAT YOU’LL BE DOING

• Drive Sales Growth: Drive business development efforts by actively hunting for new clients and leveraging your network and/or experience in the region to unlock growth opportunities
• Manage Key Accounts: Build and nurture long-term partnerships, leveraging upsell and cross-sell opportunities within major accounts
• Develop Strategic Plans: Create and execute tailored account strategies, providing tools and resources to optimize performance
• Lead Enterprise Sales: Manage complex sales engagements, focusing on both new business (hunting) and expanding current accounts (farming) across LATAM’s major markets
• Optimize Sales Strategy: Implement data-driven strategies to streamline sales cycles (targeting under 60 days) and improve efficiency
• Apply Industry Expertise: Use your market research to consult clients and provide tailored solutions
• Negotiate & Present: Present complex ideas clearly and negotiate large deals, addressing challenges effectively
• Leverage Data: Use CRM tools (HubSpot, Salesforce) to track pipelines and make data-informed sales decisions

YOU WILL THRIVE IN THIS ROLE IF

• You have 10+ years of proven senior sales experience in Market Research, actively consulting clients from diverse industries
• You have demonstrated ability to successfully acquire new clients, particularly in the LATAM region, and develop relationships from initial contact to closing (experience in Enterprise selling)
• You have a strong network in LATAM, especially within major economies like Mexico or Colombia, and are skilled at building and managing relationships in this region
• You have an in-depth understanding of the market research industry and familiarity with research methodologies, tools, and platforms (experience with AI-powered solutions is a plus)
• You have experience with CRM systems (e.g., HubSpot, Salesforce) for tracking pipelines, opportunities, and performance metrics
• You have the ability to think and act like an entrepreneur, identifying opportunities, and taking ownership of initiatives
• You have a proactive and solution-oriented approach especially in challenging situations, to drive success
• You have the ability to clearly present complex ideas and negotiate large deals effectively while establishing key relationships and strategies
• You are proficient in Spanish and English (Portuguese would be a plus)
• You are based in Mexico or Colombia