Senior Client Services Executive, Premium and Prorata

at  Aon Corporation

SENIOR CLIENT SERVICES EXECUTIVE, PREMIUM AND PRORATA

We’re hiring! We are looking for a Senior Client Services Executive, Premium and Prorata to join our Reinsurance business in Jakarta, Indonesia.

CANDIDATE REQUIREMENTS

• Preferably 4 years of experience in the Treaty or Facultative area within the insurance or reinsurance industry
• Excellent English (written, verbal)
• Ability to deliver under pressure in a high intensity and fast paced multinational environment i.e. meet very tight timelines ranging from 1-3 day turnaround
• Excellent interpersonal and communication skills (both oral and written) with the ability to work with internal and external stakeholders at all levels within Indonesia and globally (active listening, purposeful communication & flexibility)
• Excellent organization, prioritization and time management skills
• Functional knowledge and understanding of the market, legal and regulatory environment
• Excellent attention to detail, and ability to work independently and efficiently
• Professional demeanour and collaborative team player
• Negotiation Skills.

PREMIUM SUPPORT DUTIES (FAC)

• Meet all role SLA’s in relation to Premium e.g. Contract finalisation, revenue scheduling, required premium document transmission
• Verify contract terms and accounting structure in GRiDS, as entered by the Sales team against FAC contract
• Ensure all necessary information is included for renewal, collating erroneous / missing FAC information in ACM; notify the team leader to enable targeted training of colleagues
• Review premium calculation to ensure accuracy and prompt processing
• Perform processing of premium closing (invoicing) with efficiency and accuracy
• Liaise with Business Partner/broker/finance for any premium booking, processing or collection queries
• Escalation of queries as required, to Client Relationship Manager and Team Leader.

AD HOC DUTIES FOR PREMIUM/PRO-RATA (TREATY) & PREMIUM (FAC)

• Actively engage with Credit Control colleagues for the efficient collection of balances
• Actively engage with Regional Client Services team to ensure alignment to Global Standardization and Best Practices
• Manage stakeholders through presentation of facts and data as well as relationship building
• Any other duties as required by the management
• Business travel as required.