Senior Client Success Associate
at PT ALTO Network
Jakarta, JKT, Indonesia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 23 Apr, 2025 | Not Specified | 24 Jan, 2025 | 5 year(s) or above | Business English,Critical Thinking | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
COMPANY DESCRIPTION
ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond.
DESIGNATION : Senior Client Success Associate
QUALIFICATIONS
- Proven experience in Service Desk Analyst, Business Analyst, Operation or similar position at least 5 years’ experience.
- Proven experience as Team Leader/Supervisor
- Bachelor degree in Information Technology/Information System and any major
KNOWLEDGE
- Business English
- Complaint Handling
- Switching Application
- Testing Operation
- Moderate Mirosoft Excel
- Communication
- Reporting
- Analytical Skill & Critical Thinking
Responsibilities:
- Provide balancing distribution task, ensure all TO is using template, makesure task escalation response related to incident/service request/transaction finding ticket
REQUIREMENT SUMMARY
Min:5.0Max:10.0 year(s)
Information Technology/IT
IT Software - Other
Software Engineering
Graduate
Information technology/information system and any major
Proficient
1
Jakarta, Indonesia
