Senior Commercial Operations Analyst

at  Standard Biotools

Would you like to join an innovative team driven by a bold vision – unleashing tools to accelerate breakthroughs in human health?
It is an extraordinary time for Standard BioTools. Our technology is empowering customers to improve life through comprehensive health insight. We invite you to join a leading provider of indispensable life sciences tools that is accelerating global research on multiple frontiers of human health.

At Standard BioTools, we are building a positive culture where our people can do the best work of their careers, informed, and influenced by our core behaviors:

• Keep customers front and center in all our work
• Be accountable and deliver on commitments
• Drive continuous improvement

• Be collaborative and work as one team: fostering communications in a

  learning, coaching, and helpful environment
  Standard BioTools is looking for seeking an experienced Sr. Commercial Operations Analyst to join the Sales Operations team. The Sr. Analyst will help to mature the team’s ability to deliver consulting type of advisory service for Sales and Marketing, gleaning SFDC and related Commercial systems to develop dashboards, reports, funnel analysis, and recommending corrective actions for Sales and Marketing, including forecast/demand signal data that supports SIOP (Sales Inventory Operations Planning). The Sr. Analyst will also be a key player to ensure that the Commercial team is fully benefiting from all available data and management reporting features offered by Commercial systems via prior successful deployment of Einstein/CRMA and other data analysis tools. The ideal candidate must have an eye for detail, structured work approach, and a go-getter personality ready to help synchronize all elements that ensure success in the fast-paced Commercial team. This Sr. Analyst role is both a leader/influencer of our Commercial Operations strategy and also performs heavy lifting of design and development within the SFDC system to maximize benefit for SBI users. This role is initially an individual contributor role, with potential for significant upward development to senior people manager levels based on individual performance and as SBI continues to grow organically or via M&A activities.

Description:

• Collaborate with stakeholders to gather, analyze, and document business needs for CRM (Salesforce) enhancements.
• Leverage prior deep experience deploying CRMA (formerly “Einstein”) within SBI’s evolving SFDC structure
• Assist Finance/Sales in the design, analysis, and optimization of sales territory coverage
• Assist Finance/Sales in the design, analysis, and optimization of associated Sales compensation plans to drive performance and align with business objectives.
• Collaborate with sales leadership to develop and implement incentive programs that motivate and reward sales.
• Provide support during the planning and execution of sales forecasting, budgeting, and quota-setting processes.
• Utilize advanced analytics to provide actionable insights into sales performance, trends, and opportunities.
• Design, implement, and maintain sales dashboards and reports to support data-driven decision-making.
• Collaborate with sales leadership to develop and refine sales metrics, KPIs, and performance indicators.
• Work closely with cross-functional teams to integrate and streamline sales systems and processes.
• Participate in the implementation of new technologies and tools to enhance sales and marketing analytics capabilities.
• Other duties as assigned

Minimum Requirements

• Bachelor’s degree or above in CS, Engineering, Physics, Math, Statistics, Business, Economics or related field
• At least 8 years of SFDC platform experience and comfortable building flows
• Experience as a people manager, leading teams, conducting performance evaluations, and driving personnel and team development
• Experience deploying, and maximizing use/value of SFDC including CRM Analytics (formerly SFDC Einstein)
• 8+ years of experience as a commercial operations analyst with a focus on analytics related to compensation plans, territory alignment, pipeline and funnel content and trends.
• For our internal customers: strong customer service skills, a bias for action, taking ownership of meeting customer needs, demonstrating a commitment to sharpening skills, using positive communication.
• Experience designing and implementing sales dashboards and reports.
• Knowledge of sales compensation plan design, administration, and analysis.
• Extensive experience with excel workbooks and features
• Analytical & communication skills
• Attention to detail
• Commercial acumen
• Strong written and oral communications
• Critical thinking and problem-solving skills
• For working remotely: Fast reliable unlimited internet connection and unlimited phone plan is required. A designated office or designated private work environment is also required

The Company is committed to providing an inclusive and barrier free recruitment process to applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation during this process, please inform The Company of your requirements. We are an equal opportunity employer.
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Please refer the Job description for details