Senior Communications Professional, Social Media

at  Humana

BECOME A PART OF OUR CARING COMMUNITY AND HELP US PUT HEALTH FIRST

Humana’s Corporate Communications organization is seeking a Senior Corporate Communications Professional, Enterprise Social Media, to join the Content and Channels Team. This team develops compelling content for digital and owned communications channels across multiple key audiences. This content is directly tied to company strategy and business priorities, often bringing human care to life and illustrating the actions we take to put health first. This is a nationwide remote role that will primarily operate on Central and Eastern Standard Time.
As the Senior Corporate Communications Professional, you will develop and coordinate lines of communication outside the organization and execute communications initiatives that support the company strategy and business priorities. You will develop compelling content and communications programs that drive action and engagement, demonstrating exceptional writing, editing and multimedia creation for digital and owned communications channels. Additionally, you will serve as a strategic consultant and work with the Corporate Communications team and key business partners to craft and implement high-impact communications.

REQUIRED QUALIFICATIONS

• Bachelor’s degree or higher in communications, public relations or related field
• 5+ years of social media communications or public relations experience with proven expertise in developing communications strategies that drive results
• Expertise in writing and developing content for social media channels that may require independent research and a high level of inter-team coordination
• Advanced skills using O365 suite, including Teams and SharePoint, as well as Adobe Express and Sprinklr or other social media publishing tools
• Ability to manage communications campaigns, ranging in size and scope, from concept to delivery
• Passion for emerging technology and enthusiasm for engaging, interactive communications
• Adept at data and analytics to drive content and channel decisions
• Exceptional written communications skills and deep experience as a content creator
• Foster an open, inclusive and diverse community at Humana
• Must be able to primarily operate on Central or Eastern Standard Time business hours

ADDITIONAL INFORMATION/REQUIREMENTS

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
• Satellite, cellular and microwave connection can be used only if approved by leadership
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

• Health benefits effective day 1
• Paid time off, holidays, volunteer time and jury duty pay
• Recognition pay
• 401(k) retirement savings plan with employer match
• Tuition assistance
• Scholarships for eligible dependents
• Parental and caregiver leave
• Employee charity matching program
• Network Resource Groups (NRGs)
• Career development opportunities

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

DESCRIPTION OF BENEFITS

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

ABOUT US

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

• Supports the development of enterprise social media and owned channel strategy and content
• Handles the content approval process and publishing of enterprise social media content
• Plans and writes content for employee advocacy program on social media, and works with internal communications teammates to promote program
• Works closely with Digital Editor to maintain social media and owned channel editorial calendar, and supports quarterly enterprise social media via topic and messaging research
• Handles all requests for supportive social media posts with assistance of Digital Editor
• Maintains video channels, including video upload process
• Co-owns Content and Channel Team content approval processes
• Coordinates with social media peers across Humana
• Contributes to high-level, departmental editorial calendar and uses existing tools to keep teammates informed on content development
• Uses data and analytics to guide communications plans and strategies, identifying and deploying the tactics that make the biggest impact
• Act as a steward for Humana’s brand and uphold it in communications products and tactics
• Connect with cross-functional business partners to build and maintain a communications strategy and curate content that is meaningful to key audiences and initiatives
• Work with Corporate Communications leadership and other communications to improve communications effectiveness, measurement and process
  To be successful in this role, you will have the demonstrated ability to independently plan, lead and implement a variety of comms projects for different stakeholders. You will possess the ability to work under tight deadlines, multitask and deliver quality work under pressure as well as being proactive, flexible and always seeking improvement and positive change.