Senior Communications Specialist, Redevelopment

at  Michael Garron Hospital

POSITION OVERVIEW

Reporting to the Director of Corporate Communications and Community Engagement, the Senior Communications Specialist, Redevelopment will act as an expert advisor to hospital and healthcare leaders on strategic communications activities related to the Redevelopment project. This includes leading, contributing to and implementing strategic internal and external communications plans; stakeholder, partnerships and community relations; writing and editorial planning; and media and public relations efforts. The Senior Communications Specialist is a valued team member of the MGH Corporate Communications team. This role supports the communications team during emergent or crisis situations and requires on-call duties as assigned.
The Senior Communications Specialist will act as a key liaison between MGH and community partners and stakeholders, implementing and supporting integrated communications plans related to the Redevelopment project to help provide information on the project with both internal and external audiences. Based on workload and timing, the candidate may be asked to work on other projects and priorities that help promote partnerships and high-quality healthcare services in the East Toronto community.
The successful candidate will act as a writer for the MGH newsroom, including guiding editorial planning across platforms, providing oversight of editorial guidelines, and supporting team members with reviewing and editing content before publication. The candidate will focus on stories related to the Redevelopment project but may be asked to work on other projects and priorities.
The Senior Communications Specialist assists with mentoring, coaching and developing fellow members of the department and students.
About Michael Garron Hospital (MGH):
Michael Garron Hospital (MGH), a division of Toronto East Health Network and a proud member of the East Toronto Health Partners, is an award-winning and vibrant 450-bed community teaching hospital serving one of Canada’s most diverse communities. For more than 95 years, we have delivered high-quality, patient-centered healthcare services to more than 400,000 people in 22 distinct neighbourhoods. Recognized as a leader in workplace wellness and offering a quality work environment focused on learning and development, MGH invests in people to meet their professional goals and to reach their personal best. Read more: www.tehn.ca
About East Toronto Health Partners (ETHP):
East Toronto Health Partners (ETHP), the Ontario Health Team (OHT) serving East Toronto, is a group of more than 50 community, primary care, home care, hospital and social services organizations in East Toronto working together to create an integrated system of care across our communities. Collectively, ETHP is responsible for providing care and support to the 300,000 individuals who live in East Toronto communities, as well as an additional 75,000 clients who choose to receive health care in the local area. Clients,family members and caregivers are partners in every aspect of the development of ETHP, working together to improve the way East Torontoresidents access and receive care. Visit ethp.ca to learn more.

EDUCATION

• University degree in Public Relations, Journalism, Digital Media, Communications or related degree with a minimum of 5 years of experience in communications or an equivalent combination of education and experience.
• Well-versed in public relationspractices, particularly in the areas of strategic communications, media relations, stakeholder relations and issues management.

EXPERIENCE

• Excellent written, listening and presentation skills
• Adept at establishing and maintaining effective working relationships with community partners and external stakeholders as well as internal staff and stakeholders.
• Skilled at providing expert communications planning advice and support to clients
• Knowledge of social and digital media best practices and building online communities
• Highly motivated and demonstrated success in taking initiative and problem solving
• Proven ability towork in a fast-paced environment and effectively manage multiple competing requests with great attention to detail
• Present ideas and communication plans clearly and articulately to key audiences
• Maintains professionalism and represents MGH with diplomacy
• Basic knowledge of content management systems such as WordPress or Drupal considered an asset
• Basic knowledge of online design programs such as Canva considered an asset
• Basic knowledge of video filming and editing considered an asset
• Basic knowledge of photography considered an asset
• All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within thelegislated practices ofthe Occupational Health and Safety Act of Ontario.
• All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
• All employees areaccountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH’s policies and practices.