Senior Consultant, Business Delivery

at  CIBC

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
CIBC.com
What you’ll be doing
The Everyday Payments team is responsible for maintaining and enhancing payments infrastructure with capabilities that ensure payment application resiliency, address business objectives and support optimal client experience. As the Sr. Consultant, you will be responsible for building an integrated strategy/plan for the systems and processes that support the delivery of seamless payment experiences to CIBC’s consumer and business clients. You will lead business cases, maintain product/application backlogs and articulate business requirements for projects to ensure that CIBC’s payments capabilities remain competitive and operate with resiliency.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How You’ll Succeed

• Embrace the strategic agenda- You are able to develop, define and articulate business strategy and drive its implementation. You will be both an advisor and decision maker for CIBC agile teams to help clarify scope, resolve issues, and recommend alternate paths forward.
• Critical Thinking – Utilize your critical thinking and analytical skills to assess the development of payment solutions, process improvement and articulate how they will achieve the desired outcomes for the business and our clients.
• Relationship and Partner Management – As a Subject Matter expert, you will meet objectives by building relationships and working effectively with Product, Technology, Risk and other lines of business, partners, and vendors.
• Act like an owner - You thrive when you’re empowered to take the lead, go above and beyond, and deliver results. Take end-to-end ownership of business delivery milestones.
• Clear Communicator - You have impeccable communication skills. Your communication style is clear and concise, such that you establish yourself as a trusted partner. You inspire outcomes by making yourself heard.

Who you are.

• You’re driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
• You understand that success is in the details. You notice things that others don’t. Your critical thinking skills help to inform decision making. Understand concepts related to new and evolving business needs, can get up to speed quickly with regard to new subject matters and are able to deal with changing circumstances.
• You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what’s possible.
• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
• It is an asset if you are familiar with Real-time Rail (RTR), e-Transfer and ISO 20022 message standard and its applications.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.
• You give meaning to data. You enjoy investigating complex problems and making sense of information. You’re confident in your ability to communicate detailed information with impact.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
• Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location
Toronto-81 Bay, 14th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Analytical Thinking, Business Effectiveness, Client Relationship Management, Communication, Detail-Oriented, Payment Handling, Payment Terms, Process Improvements, Project Deliverables, Project Delivery, Project Delivery Management, Project Delivery Methods, Relationship Management, Teamwor

Please refer the Job description for details