Senior Consultant - Communications

at  Gallagher

Introduction:
Discover a world of endless possibilities at Gallagher Benefit Services, where you’ll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview:
We are seeking a dynamic Senior Consultant to lead our client relations and strategic direction efforts. This role requires proactive management and accountability for delivering top-tier service, ensuring client satisfaction, driving growth, and enhancing our commercial profitability.
You’ll be the key contact for our assigned clients, leading the charge in all aspects of day-to-day service, quality, and standards. Additionally, you’ll manage a talented team, ensuring their professional development and the overall operational success of our projects.
How you’ll make an impact:

RELATIONSHIP BUILDING:

• Cultivate strong internal and external relationships, enabling effective consulting and collaboration with clients.
• Become a trusted advisor to senior client stakeholders, promoting our services and encouraging business growth.
• Resolve conflicts proactively, seeking outcomes that satisfy all stakeholders.
• Represent our company positively among colleagues, providing leadership and support as needed.
• Foster global collaboration by championing our BetterWorks value proposition.

EXPERIENCE:

• Extensive experience in communications and engagement, preferably within a consultancy or agency environment.
• Proven track record of managing complex client accounts and working directly with senior stakeholders, including Board-level executives.
• Strong people management skills with a history of leading and developing teams.

SKILLS:

• Exceptional customer service skills with a focus on translating client needs into actionable strategies.
• Excellent organizational abilities, capable of managing multiple tasks under tight deadlines.
• Strong consulting skills, including proactive problem-solving, active listening, and collaborative approach.
• High attention to detail and accuracy in all work, with strong documentation and negotiation skills.
• Proficiency in Microsoft Office and other relevant software.
  Compensation and benefits:
  On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Please refer the Job description for details