Senior Consultant/Manager, Digital Data & Customer Data Platforms Specialis

at  Deloitte

REQ #

15065
Job description

CONNECT TO YOUR INDUSTRY

As a new joiner into the Experience & Customer Analytics team in Deloitte Digital, you will use and build on your experience in Digital Data and Customer Data Platforms (CDPs). You will be working with clients and other third parties, as well as Deloitte teams from across the Firm, with a chance to deliver for some of the biggest global brands. You will have strong technical knowledge, as well as the ability to communicate to business users at their level of technical understanding.
Our digital experience team is expanding rapidly, and you will have the chance to grow your and your colleagues’ skills. We are looking for practical, enthusiastic people, with a desire to learn and be a part of a period a high growth for our team.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, we help our clients’ become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

CONNECT TO YOUR OPPORTUNITY

It’s fair to say that solving digital data challenges is our key area of expertise, and one which is an ever-increasing battle for our clients. Helping our clients work with and activate their data to achieve goals such as customer engagement and revenue targets through better use of technology is where we specialise. We are looking for technical experts who are looking to grow their solution architecture experience, especially in the CDP space, which is a major growth area for us. In this role, you will be expected to:

• Be a technical implementation specialist on projects, both in an advisory and delivery capacity
• Be a part of technical workstreams on our projects throughout the project lifecycle, including discovery, design, build, and launch, with on- and off-shore development teams
• Learn new technologies at a fast pace in this rapidly evolving space
• Own key technical client relationships, for example with client architects
• Present and communicate to people unfamiliar with the Digital Data space and CDPs, including about the advantages and caveats of solutions

CONNECT TO YOUR SKILLS AND PROFESSIONAL EXPERIENCE

As a technical specialist joining this fast-paced, growing team, you will have some experience in:

• End-to-end technical implementation of a number of CDP and marketing technologies, for example the Adobe Experience Cloud, Salesforce Marketing Cloud, Google Cloud, Snowflake etc. including a tag management solution
• Turning a business problem into a technical solution, including requirements gathering and solution design
• Managing client relationships as part of a consulting background or in-house consulting-type role
• Owning outputs and driving them through to delivery

In addition, this role will be a great fit for if you also have experience in:

• An analytical and logical perspective, with the ability to view a problem from different angles
• Strong awareness of audience knowledge, and the ability to adjust language accordingly
• Data engineering and best practices around API design and use

It’s fair to say that solving digital data challenges is our key area of expertise, and one which is an ever-increasing battle for our clients. Helping our clients work with and activate their data to achieve goals such as customer engagement and revenue targets through better use of technology is where we specialise. We are looking for technical experts who are looking to grow their solution architecture experience, especially in the CDP space, which is a major growth area for us. In this role, you will be expected to:

• Be a technical implementation specialist on projects, both in an advisory and delivery capacity
• Be a part of technical workstreams on our projects throughout the project lifecycle, including discovery, design, build, and launch, with on- and off-shore development teams
• Learn new technologies at a fast pace in this rapidly evolving space
• Own key technical client relationships, for example with client architects
• Present and communicate to people unfamiliar with the Digital Data space and CDPs, including about the advantages and caveats of solution

In addition, this role will be a great fit for if you also have experience in:

• An analytical and logical perspective, with the ability to view a problem from different angles
• Strong awareness of audience knowledge, and the ability to adjust language accordingly
• Data engineering and best practices around API design and us