Senior Coordinator, Communications

at  DIGDEEP Right to Water Project

Position: Senior Coordinator, Communications
Location: Remote; or Los Angeles, CA (Hybrid)
Employment Type: Full-time, Salaried, Exempt
Compensation Range: $65,000-$75,000/year DOE
Level: Officer
Reports To: Vice President, Communications
Manages: None
Supported By: Communications team, Operations team, Development team, Program teams
Education/Experience Preferences: Associate’s Degree, or equivalent professional experience preferred
Start Date: ASAP, open until filled

THE OPPORTUNITY

DigDeep is looking for an organized, innovative, and detail-oriented person to join our growing Communications team as the Senior Coordinator, Communications. Reporting to the Vice President, Communications (VP), the Senior Coordinator, Communications will work to support the Communications team in executing successful creative and strategic communications efforts both cross-departmentally and external to the organization that align with our values and center the communities we serve. This role will be responsible for supporting effective workflows within the Communications department, and will accomplish this through excellent organization, communication, and management across various departments within the organization.
This role is both independent and collaborative, so a love of organizing, streamlining systems, and prioritizing tasks is a must! In this role, you will play a key role in liaising between and supporting members of the Communications team as they interact with departments across the organization.

ADMINISTRATIVE & PROJECT SUPPORT

• Support administrative needs as they relate to the overall success of the Communications team, including but not limited to: calendar management, meeting planning and coordination, travel arrangements, expense tracking, data management, record keeping, and file organization.
• Coordinate timelines and deliverables for communications initiatives
• Maintain organized digital asset and content libraries
• Support the Communications team with cross-departmental planning and coordination efforts
• Take initiative on projects while maintaining clear communication
• Support the response and management of ticketed communications request system
  This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. As the organization continues to evolve, duties or tasks may change without impacting the overall job description.

COMPETENCIES

• Change Management: Task focused. Receives/follows direction, but should be able to lead certain aspects of projects under less supervision. Proposes and implements own ideas and suggestions in order to develop and streamline processes. Deliver value to a specific functional area, but is conscious of other department goings-on. Ability to simultaneously work on and may help lead multiple projects. Able to complete increasingly complex/ ambiguous projects through a greater understanding of the industry and organization’s goals.
• Innovation: Generate innovative responses to current problems. Displays open mindedness and is willing to try new approaches. Adapts readily to changes and needs. Is able to shift attention and priorities in own work in response to needs of their work. Offers suggestions to improve the ways things are done. Actively seeks opportunities to try out new experiences.
• Judgement & Decision-Making: The ability to tackle a problem by using a logical, systematic, sequential approach, rarely involving supervisor support, often helps others. Is able to analyze problems and implement solutions, often anticipates problems before they occur. Should be able to implement all solutions independently, should only require help on the most complex problems. Effectively navigates uncertainties and incomplete information with a problem-solving mindset to identify appropriate strategies and creatively apply solutions. Can make systematic comparisons between two or more alternatives, noticing discrepancies and using them to inform decision-making.
• Professional Communication: Professional presence, strong written and verbal communications skills, gaining ability to appropriately represent both oneself and the company in external facing situations, able to adapt and react appropriately to novel circumstances. Ability to effectively determine and use appropriate written and visual communications, graphics, statistics, presentations, and language in such a way as to have maximum impact on the intended audience. Handles conflict empathetically. Conducts/Leads discussions with and writes memoranda to all levels of colleagues and peer groups in ways that support understanding, troubleshooting, and problem solving. Seeks and shares relevant information, opinions, and judgments. Explains the context of interrelated situations, asks probing questions, and solicits multiple resources of advice prior to taking action when appropriate.
• Personal Development: Seeks projects to increase knowledge and improve job related skills. Displays commitment to improving and learning by seeking opportunities for development, and/or voluntarily participating in learning activities. Independently reviews own progress. Reflects, analyzes and learns from self and other’s past performance, both successes and mistakes. Responds well to new situations that require a stretch/growth. Proposes ideas for own development.
• Technical Expertise: Has demonstrated ability and depth of knowledge with the technology in the desired technical area. Effectively uses and applies technical knowledge, and uses knowledge to identify solutions to existing problems. Basic understanding of data security best practices.

SKILLS AND QUALIFICATIONS

We want to hear from you if you have:

• Associate’s degree, or equivalent professional experience preferred
• At least 2 years experience in communications, journalism, publicity, social media or related field required
• Proficiency in MS Office Suite and/or Google Workspace required
• Experience with Slack, Asana, Canva, Figma, Zoom, Expensify preferred
• Understanding of ethical storytelling principles and practices
• Basic design sensibility and ability to provide visual feedback
• High computer literacy, and tech savviness required
• Able to focus in the face of pressure, deliver against timelines and not be intimidated by tasks/time limitations
• Organized, trustworthy, dependable, and detail oriented
• Comfortable with autonomy, able to work independently and complete assigned tasks within established time frames required
• Comfortability and readiness to apply a social justice and equity lens to communications and content creation
• Willingness to travel, including but not limited to: Navajo Nation (AZ/NM/UT), West Virginia, Kentucky, Texas, DigDeep HQ, and additional locations as needed

This is what you’ll do once you join the team: