Senior Coordinator - HR Technology Operations & Workforce Management

at  Loblaw Companies Limited

Referred applicants should not apply directly to this role.
All referred applicants must first be submitted through Workday by a current Loblaw Colleague.
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.
At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.
At Loblaws, we are dedicated to delivering a world-class employee experience. Our HR Technology Operations team plays a pivotal role in achieving this goal by leveraging cutting-edge HR technology and ensuring the seamless operation of our systems, including Workday and STAS (Persona). We seek a talented HR Technology Senior Coordinator to join our team and help us drive excellence by effectively managing our technology, tools, and systems.

Key Responsibilities:

• Perform daily data entry tasks, investigate errors, and make enhancements in the STAS/Persona and Workday applications.
• Understand and communicate best practices in labour scheduling and time & attendance processing.
• Create efficient organizational structures and finalize EIBs to support company transitions in Workday.
• Manage ServiceNow queues to provide timely support and resolve user issues.
• Analyze data to provide insights for decision-making and process improvements. Generate reports and dashboards to track key metrics.
• Continuously evaluate tools and processes for improvement opportunities, suggesting and implementing optimizations to enhance efficiency and user experience.
• Assist with projects to improve or develop processes to enhance store operations and customer experience.

• Collaborate with resources from other business areas to provide accurate and timely support for projects.

  Qualifications:

• Proven experience with Workday or STAS (Persona).

• Experience in retail store operations, with a strong focus on labour scheduling practices and time & attendance processing.
• Knowledge of Collective Bargaining Agreements and Employment Standards Acts is desired.
• Excellent written and verbal communication skills to interact effectively with a diverse range of individuals.
• Ability to translate complex concepts into clear and concise presentations.
• Intermediate to advanced proficiency in Excel.
• Strong analytical, problem-solving, and critical thinking skills.
• Bilingualism is an asset.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

• Perform daily data entry tasks, investigate errors, and make enhancements in the STAS/Persona and Workday applications.
• Understand and communicate best practices in labour scheduling and time & attendance processing.
• Create efficient organizational structures and finalize EIBs to support company transitions in Workday.
• Manage ServiceNow queues to provide timely support and resolve user issues.
• Analyze data to provide insights for decision-making and process improvements. Generate reports and dashboards to track key metrics.
• Continuously evaluate tools and processes for improvement opportunities, suggesting and implementing optimizations to enhance efficiency and user experience.
• Assist with projects to improve or develop processes to enhance store operations and customer experience.
• Collaborate with resources from other business areas to provide accurate and timely support for projects