Senior Coordinator, Social Media and Digital Content

at  Canadian Red Cross

Employee Working Location : Partially Virtual / Hybrid (Montreal, QC)
Employment Status : Temporary Part-Time (3 months)
Salary Band : $ 30.11 / hour
The Canadian Red Cross (CRC) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada’s Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

• In collaboration with the National Communications and Québec teams, contribute to the editorial planning and content creation in French for social media.
• Contribute to the editorial calendar, content plan, and “voice” for social media channels.
• Engage with and support the Canadian Red Cross social media ambassadors and community of digital volunteers.
• Create content for various digital and social media channels (including but not limited to blog posts, photos, videos, and social media updates for Facebook, X, Instagram, and LinkedIn).
• Support the design and layout of communication tools for internal and external use and prepare and revise content while ensuring the material complies with language, branding, and copyright standards.
• Create graphics and visuals to illustrate internal and external content as needed.
• Support the analysis of campaign results and the formulation of best practices.
• Monitor designated social media channels, provide feedback, and answer general community questions or facilitate the response to customer questions by working with internal channels.
• Monitor topics and comments shared in similar social media communities outside the organization.
• Exhibit a savvy and professional persona via expert written communication skills and in person.
• Contribute to regular reporting on social web activities by the Canadian Red Cross (monthly, quarterly, and as required during emergencies)
• Be available during Canadian and international emergency operations.
• Be available to perform on-call duty for the media line, email inbox, and social media.