Senior Credit Control Analyst- Fixed-term

at  BP

JOB DESCRIPTION:

We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few companies equipped to solve some of the complex challenges that matter for the future. We have a real contribution to make to the world’s ambition of a low carbon future. Join us, and be part of what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner, and to help the world get to net zero.
In Hungary, we operate bp’s Global Business Services organization which is an integrated part of bp. Our people want to play their part in solving the complex challenges facing our world today and, guided by our bp values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices in Budapest and Szeged, we work in customer service, finance, accounting, procurement, HR services and other enabling functions – providing solutions across all of bp. Join our team, and develop your career in an encouraging, forward-thinking environment!

Effective cash collection and monitoring of customers’ accounts (or own portfolio – may be cross-business or cross-country responsibility) consistent with BP’s credit standard & policies and preparing collection reports.
Supervise credit and fraud violations and inform / involve all relevant collaborators within their DOA
Dealing with customers’ accounts and keeping these fully reconciled (including relationship with Accenture)
Adhere to the Team’s regular Key Performance Indicators (such as working conditions and performance)
Deal promptly with customer disputes / issues in order to secure payments and follow the escalation path
Maintain and develop working relationship with Cross-functions (incl: Sales, Customer Service team etc)
Be able to identify key, strategic or high risk business customers and issues and take actions together with the relevant collaborators
Use all communication channels to resolve issues and perform daily tasks (e.g.: call customers not only send emails)
Participate in Continuous Improvement efforts; initiate and raise „quick wins” where these are relevant
Review and make decisions based on customers’ blocked orders
Compliance with all relevant Credit Management related and QMS/EMS policies
Support Line Manager / Leads in all projects, systems implementations, strategic topics and any ad hoc activities needed