Senior Credit Risk Analyst/Team Coordinator

at  Heineken International BV

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!
Would you like to meet the Team, see our office and much more? Visit our website: Heineken (heineken-dt.pl)

Your responsibilities would include:

• being a backup of the Team Leader in operational meetings with Operating Company
• being responsible for operational delivery based on business objectives with expected quality
• monitoring team’s performance
• being a first escalation point for the team and external stakeholders
• bringing constructive and challenging ideas, taking ownership of agreed actions
• performing root cause analysis of issues to eliminate them to improve processes
• knowing, and acting as team ambassador, of the Team’s vision and strategy
• supporting recruitment process
• supporting the Team Leader in the status check of objectives for team members
• flagging to the Team Leader potential performance issues
• supporting the Team Leader in change management activities

You are a good candidate if:

• your English is on Proficient level
• you have a minimum 3 years of experience in OTC area
• you have the ability to effectively communicate and coordinate others
• you have very good problem solving skills
• you possess very good collaborative skills allowing to effectively manage the relationship with the key stakeholders, both internal and external

We Offer

• being a backup of the Team Leader in operational meetings with Operating Company
• being responsible for operational delivery based on business objectives with expected quality
• monitoring team’s performance
• being a first escalation point for the team and external stakeholders
• bringing constructive and challenging ideas, taking ownership of agreed actions
• performing root cause analysis of issues to eliminate them to improve processes
• knowing, and acting as team ambassador, of the Team’s vision and strategy
• supporting recruitment process
• supporting the Team Leader in the status check of objectives for team members
• flagging to the Team Leader potential performance issues
• supporting the Team Leader in change management activitie