Senior Cunard Entertainment Development Manager

at  Carnival UK

JOB DESCRIPTION

Carnival UK is in search of a Senior Entertainment Development Manager who is crucial in supporting our Cunard brand direction and nurturing a high-performing team.

REQUIREMENTS: YOUR EXPERTISE AND LEADERSHIP

To thrive as a Senior Entertainment Development Manager within the Cunard team, we’re looking for:

• A creative and innovative leader with experience in the conceptualisation, design and development of a wide range of entertainments products and formats balancing costs with benefits.
• Experience at a senior level within an organisation of scale and within a luxury sector.
• An intimate understanding of the leisure and entertainments sector having worked within Cruise / Hotels / Resorts / Theme parks / Theatre.
• Demonstrate commercial acumen and a commercial approach when managing costs and driving revenue through well designed product offerings.

We believe that diversity enriches our team. We’re interested in candidates who:

• Be a creative thinker/problem solver and able to find innovative solutions
• Able to effectively manage stakeholders
• Have strong commercial acumen
• Be an effective communicator

ABOUT US

Holidays are one of life’s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.
No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.
Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.
It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.

Key accountabilities include:

• Lead the Cunard Entertainment Development team of four individuals to develop exceptional, relevant entertainment products for Cunard’s discerning, international guest mix.
• Build credibility in its wholistic entertainment offering, strengthening brand perceptions and delivering strong guest satisfaction through the creation and leadership of long-term development strategies and associated investment plans.
• Oversee both long-term strategic development of the entertainment product and event voyage portfolio, ensuring effective performance measurement (NPS and revenue) and cost management is in place

Entertainment Development, part of Cunard’s Brand and Product Development team is instrumental in the success of Cunard, defining new standards of Entertainment for us to achieve our aim to set the benchmark for luxury travel. We continuously seek opportunities to exceed our guest expectations and create unforgettable holiday happiness by responding to the evolving needs of our guests, and the ever-changing entertainment landscape.

Key accountabilities include:

• Lead the Cunard Entertainment Development team of four individuals to develop exceptional, relevant entertainment products for Cunard’s discerning, international guest mix.
• Build credibility in its wholistic entertainment offering, strengthening brand perceptions and delivering strong guest satisfaction through the creation and leadership of long-term development strategies and associated investment plans.
• Oversee both long-term strategic development of the entertainment product and event voyage portfolio, ensuring effective performance measurement (NPS and revenue) and cost management is in place.

Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK06, offered as a full-time position, on a permanent basis, we offer hybrid work including up to two days from home.