Senior Customer Insights Manager (m/f/d)

at  Thermo Fisher Scientific

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

POSITION OVERVIEW:

The Senior Customer Insights Manager (m/f/d) supports business decisions regarding ImmunoDiagnostics’s core marketed and pipeline products as well as regarding the different customer groups and marketing channels with clear recommendations based on customer and market insights derived from secondary data analyses as well as primary market research studies.
The role will be instrumental in driving data-driven decision-making and developing actionable insights to enhance our understanding of customer behavior, market trends, and competitive landscape. The Senior Customer Insights Manager (m/f/d) will be responsible for multiple projects and collaborate with senior executives to align customer insights with organizational strategic and tactical goals.

Please refer the Job description for details