Senior Customer Service Executive (5.25 days) / Manufacturing MNC / East
at RECRUITPEDIA PTE LTD
Singapore, Southeast, Singapore -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 13 Oct, 2024 | USD 4500 Monthly | 14 Jul, 2024 | 3 year(s) or above | Good communication skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
Our Client is a MNC in the Sports Wearable Manufacturing. Due to their current expansion plan, they are looking for an Marketing Executive to join their team, in hopes of developing the current high performing team. They are located in the Central.
Responsibilities
- Responding to customer inquiries and providing detailed information about airfreight services, rates, schedules, and documentation requirements.
- Liaising with various departments to ensure the smooth and timely processing of airfreight shipments.
- Assisting customers with booking airfreight shipments, arranging pickups, and tracking shipments during transit.
- Resolving customer complaints, issues, and disputes promptly and professionally.
- Ensuring compliance with airfreight regulations and customs requirements.
- Maintaining accurate records of customer interactions, transactions, and shipment details.
- Collaborating with the operations team to optimize processes and enhance service quality.
- Liaise with customers informed about any delays, changes, or issues affecting their airfreight shipments.
- Any ad-hoc duty as given
Requirement
- Min Diploma in Business Admin
- Min 3 years of experience in similar environment
We regret that only shortlisted candidate will be notified.
Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21103987 (Yan Yongmao
Responsibilities:
- Responding to customer inquiries and providing detailed information about airfreight services, rates, schedules, and documentation requirements.
- Liaising with various departments to ensure the smooth and timely processing of airfreight shipments.
- Assisting customers with booking airfreight shipments, arranging pickups, and tracking shipments during transit.
- Resolving customer complaints, issues, and disputes promptly and professionally.
- Ensuring compliance with airfreight regulations and customs requirements.
- Maintaining accurate records of customer interactions, transactions, and shipment details.
- Collaborating with the operations team to optimize processes and enhance service quality.
- Liaise with customers informed about any delays, changes, or issues affecting their airfreight shipments.
- Any ad-hoc duty as give
REQUIREMENT SUMMARY
Min:3.0Max:8.0 year(s)
Information Technology/IT
Purchase / Logistics / Supply Chain
Software Engineering
Diploma
Admin, Business
Proficient
1
Singapore, Singapore