Senior Customer Service Representative- Portuguese Speaking- Fixed-term

at  BP

JOB DESCRIPTION:

We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few companies equipped to solve some of the sophisticated challenges that matter for the future. We have a real contribution to make to the ambition of a low carbon future. Join us, andget involved with what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner, and to help the world get to net zero.
In Hungary, we operate bp’s Global Business Services organization which is an integrated part of bp. Our people want to play their part in solving the complex challenges facing our world today and, guided by our bp values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices in Budapest and Szeged, we work in customer service, finance, accounting, procurement, HR services and other enabling functions – providing solutions across all of bp. Join our team, and develop your career in an encouraging, forward-thinking environment!

Maintain customer and material master database
Enter customer orders and follow them up
Manage customer requests and queries
Logging, assigning and supervising the progress of complaints & claims from receipt to completion
Interact with customers and partners in a professional, friendly, and efficient manner
Facilitate the invoicing process
Supervise supply outages and react accordingly for incoming and existing orders.