Senior Customer Service Specialist (Manufacturing MNC)

at  RECRUITPEDIA PTE LTD

Singapore, Southeast, Singapore -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate11 Nov, 2024USD 6500 Monthly12 Aug, 20245 year(s) or aboveGood communication skillsNoNo
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Description:

JOB DESCRIPTION OF SENIOR CUSTOMER SERVICE SPECIALIST:

  • Manage inbound calls and emails in a fast-paced environment.
  • Process customer orders, handle inquiries, and provide updates on order status.
  • Facilitate returns and ensure resolution.
  • Collaborate with Account Executives to enhance customer satisfaction.
  • Escalate concerns promptly and communicate effectively internally and externally.
  • Proactively engage with stakeholders to address customer issues.

Requirements:

  • Min Diploma in relevant field
  • At least 5 years of order processing experience in manufacturing industry
  • Comfortable with high volume and fast pace environment

We regret that only shortlisted candidate will be notified

Responsibilities:

Please refer the Job description for details

REQUIREMENT SUMMARY

Min:5.0Max:10.0 year(s)

Outsourcing/Offshoring

HR / Administration / IR

Customer Service

Diploma

Relevant Field

Proficient

1

Singapore, Singapore