WE’RE A LEADING ONLINE REVIEWS PLATFORM, FREE AND OPEN TO ALL. OUR MISSION IS TO BE A UNIVERSAL SYMBOL OF TRUST. WE ARE WELL ON OUR WAY — BUT THERE’S STILL AN EXCITING JOURNEY AHEAD OF US. DO YOU WANT TO JOIN US AT THE HEART OF TRUST?

Trustpilot’s growth has been exponential - from a successful IPO to building out new teams, we never stop working hard to fulfill our mission to create better experiences for everyone through our platform. But to do that, we need data! That’s where Analytics comes in - you’ll enable us measure, uncover insights, and predict, to get data everywhere in Trustpilot. We’ve built a innovative analytics team that spans two continents and four cities - are you ready to join a fun, diverse global team?
As a Data Analyst at Trustpilot, you will collaborate with Trusties in our Commercial and Marketing or Trust teams and spend your time digging through our data to provide them with data-driven insights, as well as analytics and dashboards/reporting. You’re keen to ensure them use data to answer their toughest questions, and you can proactively identify areas that need a little data support. You’ll be an internal data consultant, with loads of amazing data in our data warehouse at your fingertips, working with analytical tools including BigQuery and Looker.

STILL NOT SURE?

We are Open to All, which means we want everyone to feel like they can see themselves at Trustpilot. We’re keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don’t worry if you’re looking at this job description and feel like you don’t meet all the requirements, we’d still really like to hear from you!

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• Delivering expert analytics and insights to different parts of the business, through both workstream-focused initiatives and ad-hoc inquiries
• Picking the right solution for the problem you’ve got, from your arsenal of analytical tools and methods
• Working closely with the Commercial/Marketing or Trust teams to understand their data and their goals to deliver awesome solutions
• Presenting and promoting your work to the wider business, to enable data-inform choices
• Mentoring and transferring knowledge to more junior team members