Senior Data Scientist - Applied AI (12 months, fixed-term contract)

at  Trustpilot

WE’RE A LEADING ONLINE REVIEWS PLATFORM, FREE AND OPEN TO ALL. OUR MISSION IS TO BE A UNIVERSAL SYMBOL OF TRUST. WE ARE WELL ON OUR WAY - BUT THERE’S STILL AN EXCITING JOURNEY AHEAD OF US. DO YOU WANT TO JOIN US?

From reviews to user behaviours to internal systems, at Trustpilot we truly have big data. And, in our B2B Applied AI team, we’re focused on leveraging AI and ML to transform data into value and create engaging products features to improve the experience of our users. That means you can empower product innovation to help our businesses build Trust, Growth and Improve with Trustpilot.
We are seeking a Senior Data Scientist (12-month fixed-term contract, with potential for extension) to join our B2B Applied AI team to develop intelligent, data-driven product features, and foundational models that serve our Business Application. You will collaborate closely with a cross-functional team of software developers, product managers, designers, data analytics and ML engineers to develop, deploy and maintain innovative AI/ML models at scale. You will have the opportunity to collaborate widely across the business including our Commercial, Digital Sales, and Data Science teams within B2C, Trust and GTM contexts.
To succeed in this role you will have proven experience in developing and deploying AI/ML models. You have a solid technical background, with hands-on ability in all stages of data preparation, exploration, modeling, and deployment. You must have an adaptable product mindset and knowledge of the interface between data science and engineering. The ability to develop data solutions, put AI solutions into production, engage stakeholders, and clearly articulate the impact of your work is a must for this role.

STILL NOT SURE?

We are Open to All, which means we want everyone to feel like they can see themselves at Trustpilot. We’re keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don’t worry if you’re looking at this job description and feel like you don’t meet all the requirements, we’d still really like to hear from you!

ABOUT US

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.
Join us at the heart of trust

• You will be involved in delivering some of our most exciting Data Science projects aimed at improving our B2B SaaS product: from prediction to ranking, natural language processing to search, and recommendation systems to content generation and personalisation
• Great opportunity to make a real product impact by applying the state of the art in AI and ML.
• You will deliver the Data Science component of key strategic initiatives including owning, maintaining and deploying production-ready ML/AI models, and analysing data to establish the scope and impact of your work
• You will identify new product opportunities based on data, interpreting model outcomes and sharing insights to drive the direction of our Data Science work
• You will engage with both technical and non-technical stakeholders & will translate product requirements into Data Science deliverables
• The opportunity to work with leading AI/ML model development and deployment tooling including GCP Vertex AI, GCP BigQuery, Airflow.
• Opportunities to work in a friendly, diverse, innovative, international team and workplace