Senior Design Program Manager

at  Microsoft

At Microsoft, we have bold ambitions: Empower every person and every organization on the planet to achieve more. To make that a reality, the Teams, OneDrive, and SharePoint product organizations are charged with delivering content collaboration and communication leadership in modern work, education, and life. Our combined Design, Research, and User Experience Engineering, and Content Design Studio - Collaborative Experience Design (CxD) - is responsible for building delightful, collaborative experiences. Its goal is to unify intelligently curated content with open and expressive communication to help foster stronger connections between people everywhere.
This team supports our employees in all locations around the country. This job has the option to be remote or located in one of our hubs.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
As a Senior Design Program Manager, you’ll drive operational excellence of our design system, focused on integration and adoption across various product teams. You’ll be responsible for tracking project process, enhancing documentation, governing process improvements, facilitating collaboration between design system and feature teams, driving design system work forward from strategy to implementation, and much more.
As a member of our DesignOps team, you will contribute to our charter of better cross-product integration, stronger customer experiences, improved efficiencies at scale, and ultimately a healthy and strong design culture of collaboration and continuous improvement. You will have a huge opportunity to impact the business as the success of the design system is a key element of our larger charter.

REQUIRED QUALIFICATIONS:

• Bachelor’s Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 5+ years experience working in product or service design
• OR Master’s Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 4+ years experience working in product or service design
• OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems).

PREFERRED QUALIFICATIONS:

• Experience managing projects and coordinating the efforts of multiple teams across the business.
• Experience and/or familiarity with design systems and systems thinking.
• Self-starter with demonstrable understanding of user experience and design.
• Experience utilizing design specialties and how/when to integrate with partnering teams.
• Customer-centric mindset with a solid understating of the importance of qualitative and quantitative research.
• Familiarity and working knowledge of current design or management tools (Figma, Sketch, Adobe suite, Jira, Azure DevOps, and others).
• Awareness of inclusive design and how it supports Microsoft’s mission.
• Willingness to question established thinking in pursuit of better outcomes.
• Familiarity with Agile, Lean, and/or other modern product development methodologies.
  Product Design IC4 - The typical base pay range for this role across Canada is CAD $108,100 - CAD $199,700 per year.
  Find additional pay information here:
  https://careers.microsoft.com/v2/global/en/canada-pay-information.html
  Microsoft will accept applications for the role until October 23, 2024.
  Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations

• Manage triaging, backlog management, and prioritization processes of design system work.
• Supervise and communicate project status and updates with the design system team, broader design team, collaborators, and senior management.
• Define and drive the team’s planning process, including weekly check-ins and progress tracking.
• Drive rollout plans for new design system projects and support ongoing initiatives.
• Collaborate with engineering, design, and product management partners to plan design system project requirements.
• Explore and iterate on process frameworks for the design system team focused on improving planning and development capabilities.
• Plan, support, and manage documentation and governance workflows for design system related content.
• Define and implement metrics and dashboards for measuring design system success including possible surveys and usage scorecards and dashboards.
• Develop and implement change management, education, communication, and engagement strategies to enhance design system adoption and understanding.