Senior DevOps Engineer

at  LSEG London Stock Exchange Group

About us:
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.
LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG.
Our people:
People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We adopt diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.
We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.
Job Summary
We are seeking a highly skilled Senior DevOps Engineer to join our dynamic team. This role focuses on maintaining high operational standards, ensuring that SLAs such as MTTF, MTTR are consistency met, while driving automation, cloud infrastructure security, and cloud optimization initiatives.
The role is within the TRADEcho team which sits within the Application Services Division. Team is split across London, Colombo and operates in shift pattern. We strive for our engineers to work within small, agile, self-managed teams that emphasize standard process and believe quality is everyone’s responsibility. They bring an enthusiastic “you build it you run it” attitude whilst making sure they share their knowledge while removing constraints.
The ideal candidate will possess broad skill covering application support with some exposure to scripting, automation, release management, systems administration and databases. The role is most suited to candidates willing to adopt a demanding and varied but balanced and flexible work pattern, which would include covering shifts, participating in the 24x7 on-call rota and supporting weekend testing according to project requirements.

Key Responsibilities

• SLA Management: Monitor, measure, and maintain Service Level agreements (SLAs) related to system uptime, performance. Continuously work on improving system reliability, and incident response times.
• Automation & CI/CD: Design, implement automated CD pipelines to ensure seamless software deployment. Develop infrastructure-as-Code(IaC) solutions to automate the provisioning and scaling of cloud resources.
• Cloud Infrastructure Management: Be responsible for and maintain cloud environments (AWS) ensuring high availability, scalability, cost and security. Optimize infrastructure for performance, cost and reliability.
• Ownership: Act as the operations SME for one or more of the supported applications. Take ownership of operational live service issues and drive their resolution in order to reduce the number of recurring technical issues.
• Deployment and Release: Handle the implementation of change without adverse impact to continuity of service, adhering to existing change policy and processes, collaborating closely with other business and technical teams
• Documentation & Compliance: Ensure that system design, workflows and processes including runbooks are well-documented and aligned with compliance requirements.
• Collaboration: Collaborate with multi-functional teams (developers, QA, product owners, security and operations) to implement DevOps standard methodologies. Champion a culture of continuous improvement across the organization.

Key Skills & Qualifications

• Shown experience as Senior DevOps Engineer or in a similar role.
• Strong proficiency with Cloud Platforms (AWS, GCP) cloud architecture, and security best practices.
• Experience in Linux operating systems including BASH scripting knowledge – any additional scripting knowledge beneficial, particularly Python
• Shown experience in Infrastructure-as-Code(IaC) using tools like Terraform, AWS, Cloud Formation, or Ansible.
• Experience of working with Control-M, ServiceNow, GitLab, Bitbucket, Jenkins, Jira, Confluence, Datadog, Kafka with pro-active approach to learning about and adapting to new technologies
• Application knowledge and experience preferably gained within a critical support environment
• Shown ability to identify and implement process improvements and automation
• Strong problem-solving skills and excellent verbal and written communication skills
• Degree level qualification (preferably in computer science)

Preferred

• Experience with containerization and orchestration (Docker, Kubernetes)
• Experience of working with and supporting Java applications
• Some knowledge of Capital Markets or of working in the financial industry
• Relevant certification such as AWS DevOps Engineer and ITIL qualification

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
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• SLA Management: Monitor, measure, and maintain Service Level agreements (SLAs) related to system uptime, performance. Continuously work on improving system reliability, and incident response times.
• Automation & CI/CD: Design, implement automated CD pipelines to ensure seamless software deployment. Develop infrastructure-as-Code(IaC) solutions to automate the provisioning and scaling of cloud resources.
• Cloud Infrastructure Management: Be responsible for and maintain cloud environments (AWS) ensuring high availability, scalability, cost and security. Optimize infrastructure for performance, cost and reliability.
• Ownership: Act as the operations SME for one or more of the supported applications. Take ownership of operational live service issues and drive their resolution in order to reduce the number of recurring technical issues.
• Deployment and Release: Handle the implementation of change without adverse impact to continuity of service, adhering to existing change policy and processes, collaborating closely with other business and technical teams
• Documentation & Compliance: Ensure that system design, workflows and processes including runbooks are well-documented and aligned with compliance requirements.
• Collaboration: Collaborate with multi-functional teams (developers, QA, product owners, security and operations) to implement DevOps standard methodologies. Champion a culture of continuous improvement across the organization