Senior Digital Communications Adviser

at  Court Services Victoria

JOB DESCRIPTION

Location: Melbourne | CBD
Job type: Full time
Organisation: Court Services Victoria
Salary: $109,730 - $132,764
Occupation: Communications, Marketing and Media

Reference: VG/C00477DR

• Lead digital content strategies and provide advice to multiple jurisdictions
• Make a difference by giving the community better access to justice
• Work in a supportive environment that values innovation, continuous improvement and professional development

ABOUT US

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria’s courts and tribunal, Judicial College and Judicial Commission.
Collectively, Victoria’s Supreme, County, Magistrates’, Children’s, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group’.
Our people enable the Courts Group to deliver on each jurisdictions own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

ABOUT THE ROLE

Play a key role in online projects and take a lead position in a team of like-minded digital communications specialists.
You will provide your digital communications expertise to the Courts Group, which includes Supreme Court of Victoria, County Court of Victoria, VCAT and Court Services Victoria.

Reporting to the Senior Digital Communications Manager, you will liaise with all areas of the Courts Group to:

• develop and lead innovative and evidence-based strategies to maximise online engagement
• help manage operations of a suite of websites, the intranet and social media
• apply editorial guidelines, plain language principles, SEO and web accessibility as part of content design
• leverage advanced metrics and prepare actionable reports to improve and support digital communications and projects

• confidently liaise with stakeholders, judicial officers and technical support providers.

  The Senior Digital Communications Adviser ensures first-time court users understand the legal system and are able to access information and services at the right time and place of their user journey.

To succeed in this role, you will need solid experience:

• developing evidence-backed online content strategies
• leveraging digital analytics tools
• managing digital platforms
• writing, editing and designing content
• in Drupal, SharePoint, HTML, SEO, Google Analytics, Adobe Creative Suite and applying web accessibility standards