Senior Digital Product Designer

at  Air Canada

CONDITIONS OF EMPLOYMENT:

• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

LINGUISTIC REQUIREMENTS

Based on equal qualifications, preference will be given to bilingual candidates.

Qualifications

• Experience designing and launching complex digital experiences (web apps, mobile apps)
• 6+ years experience as a Digital Product Designer or UX Designer
• 2+ years experience with at least one type of Agile process (SCRUM, SAFe, etc.)
• Bachelor’s degree in design or equivalent work experience launching digital products
• Deep understanding of inclusive design principles and a commitment to creating accessible experiences
• Expertise in design thinking and human-centered design methodologies
• Proficiency in design and prototyping tools, such as Sketch, AdobeXD, Figma, etc.
• Airline, Loyalty or Travel Industry experience a plus, but not required
• Experience designing business applications a plus, but not required
• Must be a team player with ability to work closely with diverse groups and working styles
• Autonomous and self-starter able to effectively self-manage priorities
• Must embrace an ever-changing environment
• Excellent communication and presentation skills able to demonstrate technical and business fluenc

• Work in close collaboration with cross-functional teams to design and deliver exceptional digital experiences across our digital channel products.
• Create user-centered designs by considering user feedback, usage data, user research and technical constraints/opportunities and business value.
• Interpret usability testing, user research, and analytics to uncover insights, identify gaps, and inform product roadmaps.
• Facilitate and/or participate in the discovery and planning of new products and features, driving the design vision across digital channels.
• Communicate complex design solutions by creating process flows, wireframes, prototypes, and high-fidelity mockups.
• Demonstrate knowledge of the end-to-end iterative product design process (discovery, definition, development and delivery)
• Articulate the “why” behind your designs and rally support for solutions that delight customers and drive business growth.
• Expertise in one or more of the following skills: design thinking, user research, design systems, product strategy
• Strong leadership abilities; to lead Product Design projects independently as well as to lead and coach Product Design colleagues to elevate the overall team’s skillset

Qualifications

• Experience designing and launching complex digital experiences (web apps, mobile apps)
• 6+ years experience as a Digital Product Designer or UX Designer
• 2+ years experience with at least one type of Agile process (SCRUM, SAFe, etc.)
• Bachelor’s degree in design or equivalent work experience launching digital products
• Deep understanding of inclusive design principles and a commitment to creating accessible experiences
• Expertise in design thinking and human-centered design methodologies
• Proficiency in design and prototyping tools, such as Sketch, AdobeXD, Figma, etc.
• Airline, Loyalty or Travel Industry experience a plus, but not required
• Experience designing business applications a plus, but not required
• Must be a team player with ability to work closely with diverse groups and working styles
• Autonomous and self-starter able to effectively self-manage priorities
• Must embrace an ever-changing environment
• Excellent communication and presentation skills able to demonstrate technical and business fluency