Senior Digital Product Designer

at  LEGO

Are you a passionate, analytical, and collaborative Service Designer seeking your next exciting challenge with the best?
Then join our multi-disciplinary digital product team that makes play available by improving our digital retail infrastructure and ensuring we have the right LEGO products, in the right stores at the right time!

• Plan and facilitate discovery and research with users and stakeholders
• Facilitate mapping as-is and to-be user journeys and end-to-end service blueprinting with participants from all seniority levels
• Support decision-making through scenario planning, risk analysis, innovation processes and strategic foresight
• Tell compelling stories that help build empathy with user pain points and an appreciation for underlying technology constraints
• Partner closely with product management and engineering to define and prioritise roadmap items
• Make important decisions based off research and collaborate with user research and service design peers to understand how this impacts others