Senior Director, Client Solutions and Success

at  Sirius XM

WHO WE ARE:

SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners - in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.
This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day.
SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM’s platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM’s subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company’s advertising sales organization, which operates as SiriusXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through SiriusXM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.

• Facilitates information flow up, down, cross-stream and cross border; Makes sure the right people get the right information at the right time.
• Expertly manage team of direct reports to provide best in class strategy and account management across direct, programmatic, performance and broadcast business lines
• Serve as Canada’s key point of contact for Studio Resonate in establishing the creative production process.
• Reviews creative assets and provides guidance to clients on requirements to meet SiriusXM Canada standards.
• SiriusXM Canada’s advocate for new products/features across Campaign Optimization & Insights, Product, Data and Research.
• Interprets SiriusXM Canada Advertising Guidelines and makes exception/approval decisions.
• Manages internal approvals and service contract reviews.
• Provides overflow support for team as required.
• Identifies inefficiencies and provides well-considered solutions with analytical rigor.
• Participates in strategic projects that impact and influence the SiriusXM Canada services roadmap.
• Effectively delegates appropriate projects throughout Canadian solutions and success organization, acts as Canada’s main point of pre/post sales strategy for multi market initiatives.
• Key point of contact with Finance department in regard to billing requests/issues.
• Acts as a business partner with sales leadership to deliver Canadian revenue goals and key business initiatives.
• Cultivates positive business relationships with clients and sales, sales development, sales research, and technical teams.
• Provides leadership and manages team members while fostering career development conversations.
• Advocate for Canadian pre/post sales team across the broader SiriusXM organization.
• Removes barriers for team members by working cross functionally to solve complex issues on custom campaign elements.