Senior Director, Customer Services
at Brenntag
45131 Essen, Nordrhein-Westfalen, Germany -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 28 Nov, 2024 | Not Specified | 30 Aug, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
SENIOR DIRECTOR, CUSTOMER SERVICES
Here at Brenntag we currently have an opening for a Senior Director, Customer Services.
This role will lead and steer the overall planning, development, performance and maintenance of the Customer Services agenda in BSP.
Responsibilities:
YOUR ROLE & RESPONSIBILITIES
- Strategise and plan policies and procedures to facilitate ‘Top of Class quality customer service experience
- Lead the conceptualization of performance metrics and service levels/requirement
- Global oversight & alignment of relevant training and quality assurance programs
- Global liaison between Customer Services and BSP Business Units
- Oversight of Customer Services in respective regions
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Graduate
Proficient
1
45131 Essen, Germany
