Senior Director, Enterprise

at  Paypal

THE COMPANY

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary: The Senior Director, Enterprise is responsible for leading a team that develops and execute growth strategies within the UK Enterprise sector. Reporting to the Vice President who leads PayPal’s UK business, the role will require a significant track record of driving incremental commercial growth via Sales and Servicing. It will also demand strong portfolio management leadership in which the best qualified individual leads the team to grow both revenue and margin volumes through upsell/cross sell, contract renegotiations and renewals. Ultimately, this high-level performer is expected to serve as a player/coach to a team to increase PayPal’s relevance with some of the most influential companies in the UK.
Job Description:
The Senior Director, Enterprise will be responsible for expanding PayPal footprint across the UK Enterprise sector, unlocking key holdouts and penetrating new verticals. Responsibilities will include leading a team that owns commercial Sales Targets with a particular focus on developing a pipeline of value-based opportunities and fostering new strategic relationships.
The ideal candidate will possess a combination of experience (sales/business development, product, marketing, executive, etc.) allowing for effective engagement with key partners at senior executive levels. They should also have a demonstrated ability to think strategically about new business models, product integrations, and technical challenges as well as build and convey compelling value propositions and drive innovation with partners. The position also requires experience working with technical services and products along with working knowledge of service delivery, business operations, and cross-functional team management.

PROFESSIONAL QUALIFICATIONS:

• Bachelor’s degree – MBA preferred, or equivalent experience.
• 15+ years of experience in business development or enterprise account management, particularly driving progress with global executives on technology solutions payments and commerce strategies.
• Experience leading teams of business development, partnership, or account management executives.
• Must have experience in payments or fintech.
• Strong financial and business acumen with a high degree of comfort engaging with technical leaders internally and externally.
• Ability to think and work creatively to develop unique joint value propositions and product strategy within PayPal.
• Experience negotiating complex contracts and achieving deal terms which are favorable to the company.
• Ability to synthesize complex information into the essential points needed to inform executive decision making.
• Outstanding communication skills and ability to collaborate effectively in a matrixed organization.
• Superior relationship building and exceptional consultative sales skills with a passion and hunger to win.
• Results oriented, analytical, self-motivated and a “hands on” person with proven ability to meet objectives and targets.
• Executive presentation skills; including in-person, written, and verbal.
  For the majority of employees, PayPal’s balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

WHO WE ARE:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

• Lead an Enterprise Sales Team responsible developing and implementing a comprehensive sales strategy to acquire new Enterprise Merchants
• Own and drive portfolio revenue growth by leading a team responsible for cross-selling and upselling opportunities, implementing best practices, and jointly developing solutions that meet mutual customer needs and strategic objectives.
• Accelerate results through superior pipeline management, navigating internal and external product roadmaps, and influencing resource allocation
• Develop and implement a customer success strategy that drives customer retention and growth within the back book
• Develop relationships and credibility required to effectively convey the value of PayPal’s solutions and vision to C-level executives.
• Identify opportunities to increase PayPal’s share of checkout and influence merchants to adopt recommended optimization strategies that will increase overall PayPal awareness.
• Negotiate or renegotiate favorable commercial terms, contracts and agreements that create sustainable, long-term value for all parties.
• Strong collaboration with internal stakeholders across PayPal Inc. globally such as technology and product specialists, finance, sales and integration engineers, legal, risk, sales operations, marketing and other teams as appropriate to achieve desired results.
• Serve as a catalyst for change and continuous improvement. As the voice of customer, based on learnings and competitor analysis, provide valuable insights on product enhancements, new solutions and go-to market strategies.
• Employ superior negotiation and communication abilities as an influencer while embodying unquestionable integrity and trust.