Senior Director, Sales & Strategy Operations Business Partner – Services

at  NTT Data

MAKE AN IMPACT WITH NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

KNOWLEDGE, SKILLS AND ATTRIBUTES:

• Proven track record of developing and executing operational strategies that drive excellence and business results
• Thought leader with creative, strategic, and financial acumen coupled with strong business intellect necessary for taking the business to the next level
• Excellent strategic thinking and problem-solving skills
• Exceptional communication and interpersonal skills, with the ability to build strong relationships with Regional/Business Unit Sales Leadership/Teams
• Excellent analytical and data-driven decision-making abilities
• Results-driven with a focus on achieving Global and Regional/Business Unit sales objectives
• Strategic thinking, leadership and abilities to collaborate effectively between Global and Region/Business Unit to drive business success
• Knowledge of risk assessment and mitigation strategies related to business relationships and partnerships
• Capacity to influence and persuade stakeholders in order to drive business success
• High ethical standards and integrity in all interactions

ACADEMIC QUALIFICATIONS AND CERTIFICATIONS:

• Bachelor’s degree or equivalent in Business or a Sales related field or equivalent
• Relevant Sales certifications

EXPERIENCE REQUIRED:

• Substantial experience gained in a similar global sales or sales strategy leadership role, preferably within a Global IT Services organization
• Substantial experience working in diverse and geographically dispersed teams
• Substantial experience in strategic planning, setting sales strategies, and aligning sales objectives with broader organizational goals is highly beneficial
• Substantial experience in business partnering or working closely with different cross functional areas, including marketing, product development, and operations, is valuable
• Substantial experience in collaborating with various cross functional groups and teams within a global organization to achieve shared goals
• Substantial experience in managing change and transformation sales initiatives
  Workplace type:
  Hybrid Working

KEY ROLES AND RESPONSIBILITIES:

• Act as a strategic sales business partner by supporting Region/Business Unit by creating a strong interlock between local and global capabilities to enhance decision support and value creation.
• Create strategic business partnership linkage with Region/Business Unit to understand their unique dynamics, market conditions and client needs.
• Act as a bridge between global Sales and Operations CoEs and Region/Business Unit offering first line communication and support and guidance to address specific challenges and opportunities.
• Ensure a deep understanding of the global sales capabilities standard taxonomy and value streams to drive successful execution into Region/Business Unit.
• Keep up to date on new or updated global sales capabilities standard taxonomy and ensure execution within the Region/Business Unit.
• Ensure ongoing collaboration with global sales CoEs, ensuring input into key sales activities or programmes and help drive execution of such into the Region/Business Unit.
• Focus on enhancing skills and governance and deploying such frameworks into Region/Business Unit.
• Monitor sales performance of Region/Business Unit and identify areas for improvement, growth, and optimization leveraging the relevant global capabilities value workstreams.
• Collaborate with Region/Business Unit to address performance challenges and support required from the centre.
• Provide ongoing support and resources to help Region/Business Unit achieve their sales goals.
• Provide direct people management support and leadership, thereby driving and fostering a collaborative and innovative culture focused on achieving strategic and operational excellence.
• Build and lead high-performing team(s) providing mentorship and guidance.
• Collaborate with cross-functional teams within the organization to ensure alignment and synergy in stakeholder engagement efforts.
• Develop and maintain budget playbook for FY25 to enable globally aggregated bookings budget planning and alignment across Regional / Business Units.
• Establish and improve global performance management criteria and sales metrics to support business planning and aligned visibility of sales performance.
• Enable and support the creation of a Global Accounts structure for one NTT Data.
• Support the enablement of Regional/Business Unit sales synergies to increase the number of accounts with higher share of wallet.