Senior Eligibility Consultant

at  CVS Health

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Position Summary:
As a Medicare Enrollment Coordinator, you will be directly supporting Medicare Part D members by efficiently routing inbound correspondence to multiple departments, to help facilitate timely response on behalf of the company. This is a great opportunity to initiate a career with a leading healthcare company.
In this role you will be responsible for the processing of Medicare member correspondence including billing, grievances, change of addresses and other member requests. In addition to incoming member correspondence, you will be responsible for the processing of returned mail according to Medicare guidelines while also meeting established production and quality standards. The position requires the ability to multi task between such duties as sorting mail in multiple facets and scanning documents to be forwarded electronically throughout the enterprise.
Required Qualifications:
High School Diploma/GED.
Effective organization skills and attention to detail.
Effective communication, organizational, and interpersonal skills.
Preferred Qualifications:
Familiar with Aggisar machine and/or similar mailroom equipment.
Large volume scanning experience

Please refer the Job description for details