Senior Employee Relations Consultant

at  Sun Life

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

JOB DESCRIPTION:

The Employee Relations team advises managers, employees, and Human Resources Business Partners (HRBPs) on a wide range of complex employee relations issues, as well as contributing to designated HR practices across the organization.
The Senior Employee Relations Consultant (ERC) works in partnership with all levels of employees and leaders in addressing specific, individual employment-related matters, including performance and attendance issues, harassment and discrimination complaints, accommodation requests, status changes, work-site relocations, and the termination of employment.
This function also partners with other members of the broader Human Resources team and related functions to deliver timely solutions that support the business and ensure employees are treated fairly and in accordance with both Company practices and policies, as well as external employment legislation.

• Provide timely, creative, and relevant Employee Relations advice to people leaders in assigned business units that appropriately balances business needs against individual employee issues / concerns and ensures compliance with relevant employment legislation
• Understand and support the development and execution of HR strategy for Canadian employees
• Support understanding of and compliance with existing Employee Relations policies and practices, including performance management, absence management, accommodation, employment and human rights legislation, corporate restructurings, and conflict management
• Identify and make recommendations for improvements to existing Employee Relations processes to support proactive and timely responses to identified issues and trends within supported a business unit or across the Company
• Contribute to the development, implementation, and communication of new Employee Relations policies and processes that support the success of the organization
• Provide expertise and advice to business leaders, HRBPs, and other HR colleagues on the employment implications of business unit changes
• Manage and resolve complaints by individual employees and external parties, including communications with external lawyers
• Conduct workplace investigations into concerns raised by employees and support the implementation of any outcomes following the conclusion of such investigations
• Work with the Legal Department in addressing and resolving external complaints from lawyers, tribunals, and courts
• Lead or participate in special projects and teams as assigned