Senior Engineer, Business Intelligence

at  Royal Caribbean Group

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees Royal Caribbean Group is pleased to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world
The Royal Caribbean Group’s Data Analytics and AI Team has an exciting career opportunity for a full time Senior Engineer Business Intelligence reporting to the Senior Manager BI & Analytic Systems
This position will work on-site in Miramar Florida

POSITION SUMMARY

The Senior BI Systems Engineer oversees the administration operation monitoring tuning and patching of the corporate Business Intelligence (BI) & Analytic Systems This role demonstrates strong subject-matter expertise in the maintenance and operation of the BI applications and all its components The Senior BI Systems Engineer develops and oversees monitoring systems to measure usage and ensure operational stability serving in a lead role for performing complex technical work and overseeing operations support staff
The engineer works on multiple projects in a deadline-driven environment while maintaining a high bar for customer success promoting and championing the proper use of the BI/Analytic Systems across the enterprise They stay current on upcoming features and enhancements plan and coordinate patches and upgrades and participate in project planning and proof-of-concepts shaping the evolution and best use of the BI/Analytic Systems The role also involves providing training to technical staff and business users researching documenting and recommending best practices to continuously improve and meet the business needs of the organization This position requires on-call and after-hour support as needed for operations and project support and reports to the Senior Manager Business Intelligence & Analytic Systems

POSITION REQUIREMENTS

• 7+ years of experience in BI systems administration and support in a medium to large company5+ years of experience administering Power BI Tableau
• SAS or equivalent systems3+ years of experience with Windows
• Linux or AIX system administration
• 3+ years of experience in SQL tuning with multi-terabyte size data sources
• 3+ years of experience leading BI initiatives in a medium to large companyStrong experience working with Oracle Azure Synapse
• SQL Server and DB2 data platformsExperience using Microsoft Office 365 Outlook OneNote SharePoint Teams Slack
• and JIRAFamiliarity with Agile Methodology
• Data Warehouse and Data Lake concepts and data analysis
• Must have strong leadership and collaboration skills
• Excellent written and verbal communication skills
• Must have strong analytical skills for effective problem solving
• Ability to work independently and handle multiple projects in a deadline-driven environment while maintaining a high bar for customer success
• Must be capable of articulating technical concepts to non-technical audiences
• Ability to mentor and train others in small and large group settingsBS or MS in Computer Science Data Science Engineering
• or equivalent experience
• Experience with Cruise/Travel industry preferred

KNOWLEDGE AND SKILLS

BI Systems Administration (Power BI Tableau

• SAS)Windows Linux
• AIX System AdministrationOracle Azure Synapse SQL Server
• DB2
• PowerShell scripting
• SQL TuningMicrosoft Office 365 Outlook OneNote SharePoint Teams Slack
• and JIRAData Warehouse Data Lake
• Data Analysis concepts
• Agile Methodology
• Analytical skills for effective problem solving
• Excellent written and verbal communication skills
• Mentoring and training skills
• Leadership and collaboration skills

We know there’s a lot to consider As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group We’ll hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment
Nearest Major Market: Miam

Responsible for the BI/Analytic Systems administration including installation configuration tuning updating and maintenance of software applications

• and servers for shoreside and shipboard environmentsDesign and implement monitoring reporting
• and alerting to help ensure the BI/Analytic Systems are operating at peak performance and proactively detect anomalies to ensure uptime for the business
• Lead and mentor operations support staff in resolving incidents and delivering on assignmentsDevelop and implement project plans
• risk assessments and contingency plansResearch document and recommend best practices on the operations support
• and usage of the BI/Analytic Systems
• Promotes and champion the proper use of the BI/Analytic Systems across the enterprise
• Plan and coordinate patches and upgrades
• Develop and maintain support knowledgebase
• Participate in project planning and proof-of-concepts
• Handle on call and after-hour support requests as needed