Senior Engineer, Network & Security

at  Singtel

SENIOR ENGINEER, NETWORK & SECURITY

Date: 16 Jul 2024
Location: Singapore, Singapore
Company: Singtel Group
At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.

SKILLS FOR SUCCESS:

• A Degree in Computer Science / IT or equivalent
• A minimum of 5 years’ experience in Managing IT Service Delivery
• Prior experience in a technical role
• Strong technical competency with recognized professional certifications in either Network & Security or Systems domain
• Strong investigative, problem-solving skills - ability to identify problems and provide solutions in Router, Switches, Firewall, Load Balancer, VPN, Wireless, DNS, Tacacs & IPAM.
• Good in provision and troubleshooting knowledge in Fortigate/CheckPoint Firewalls, F5/Radware load Balancer.
• DNS & Tacacs configuration.
• Knowledge about IPAM.

• Manage the shift and handover to next shift for pending tasks.
• Perform regular monitoring and maintenance of the network infrastructure to ensure optimal performance and availability
• Comply to ITSM/ITIL methodologies in daily operation e.g., Change, Incident, Service Request & problem management.
• Troubleshoot network issues reported by users, identify the root cause, and implement appropriate solutions in a timely manner.
• Collaborate with network administrators and engineers to design and implement network upgrades, expansions, and changes, ensuring minimal disruption to network services.
• Maintain network documentation, including network diagrams configurations, and standard operating procedures (SOPs).
• Coordinate with vendors and service providers for network equipment procurement, maintenance, and troubleshooting.
• Keep up to date with emerging networking technologies, trends, and best practices to recommend and implement network enhancements.
• Provide technical support and guidance to end-users and other IT teams regarding network-related issues, troubleshooting steps, and preventive measures.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
• Support service continuity measures i.e., backup/restore procedures & disaster recovery plan.
• Configures, tests, and maintains LAN/WAN equipment and related services